03 Kanoo Travel
Offices: 50 Staff: 1,500 Managing Director: Nabeel Kanoo

With a presence in the UAE, Bahrain, Qatar, Saudi Arabia, Oman and Egypt, Kanoo Travel is one of the largest TMCs in the Middle East. Kanoo has also expanded internationally with travel and foreign exchange offices in the UK and France and cemented its market leadership through its partnership with global TMC American Express.

Kanoo Travel handles some of the largest corporate travel portfolios in the region, as well as managing GSA representation for over 30 international brands. The company has won numerous service-quality awards — including the Dubai Quality Award and the Sheikh Khalifa Excellence award.

Story continues below
Advertisement

This year saw Kanoo make an impact in the Saudi market, being the first to introduce exclusive ladies centres and invest in empowering Saudi women at its ladies-only call centre.

The next three years will see Kanoo Travel making major investments in upgrading existing corporate travel contact centres to improve efficiency; and consolidating its corporate travel service into two ‘state-of-the-art’ multi-channel corporate service centres in the UAE and KSA.

Considerable investment will also be made into online capabilities. Corporate and leisure customers will benefit from a new e-commerce portal offering a complete basket of travel products online. The leisure business will be also be revived with new products at competitive prices.

A very well-known and respected face in the regional travel and tourism industry, Nabeel Kanoo is the director of Kanoo Travel executive board as well as being chairman of the Tourism Committee in Bahrain and board member of the Ministry of Tourism, Bahrain.