Hotelier Middle East Logo
 

Four Seasons rolls out free in-car wi-fi service


Hotelier Middle East Staff, September 13th, 2012

Four Seasons is rolling out complimentary Wi-Fi connections in all house cars and contracted limo services, at all Four Seasons locations around the world.

Already in place in many destinations including the new Four Seasons Hotel Pudong, Shanghai, the service will be implemented company-wide by October 1. Cars may also be equipped with iPads offering hotel information such as dining and spa menus, and multi-adapter device chargers.

"Four Seasons has always anticipated the needs of business travellers,” said Chris Hunsberger, executive vice president, product and innovation at Four Seasons Hotels and Resorts.

“Just as our hotels have always been like a home away from home, for business travellers, it’s an office away from the office. As we continue to introduce new innovations, we’re taking that service approach beyond the hotel itself and into our house cars and limos, helping our guests maximize their productivity from the moment they leave the airport – and even while they move around town.”

In a new pilot program, Four Seasons Hotel Los Angeles at Beverly Hills now offers a luxury eight-passenger Mercedes van equipped with two plasma screens, electrical outlets and unlimited Wi-Fi, allowing groups to conduct meetings on the go. Initially developed for groups conducting road shows around the city, the van is proving popular with other business travellers as well.

“Whether briefing the team before a big meeting, making last minute changes to a presentation or squeezing in some business on the way to a client dinner, this program allows business travellers to use their time in a way not possible until now,” noted Hunsberger.

“The van even has swivel chairs, so no one has to look over their shoulder.”

At Four Seasons Hotel Doha, a unique iPad application connects guests to a live concierge via Bluetooth speakerphone technology with the touch of a button.