Singapore's Ascott launches free internet

The Ascott Limited (Ascott), the world’s largest international serviced residence owner-operator, is offering free internet access to all guests who book its apartments at best available rates (BAR).

Free internet will be available across more than 100 properties under the Ascott, Citadines and Somerset brands worldwide.

In addition, wi-fi access is now available in most apartments and will be rolled out progressively to all apartments by the end of this year. Wi-fi is also available in common areas such as the lobby and residents’ lounge of Ascott’s serviced residences.

“Connectivity is vital for our guests. Many of them carry at least one mobile device and use wi-fi, and this trend has been increasing every year," said Ascott’s chief corporate officer Tony Soh. 

"Providing free internet and Wi-Fi will enable them to stay connected at all times. We will be progressively boosting bandwidth to meet the increasing data demand by our guests. This is part of Ascott’s continuous pursuit of product and service excellence to enhance customer experience,” he added.

The news follows the launch of Ascott’s mobile friendly brand websites and online chat facility to enable online bookings on the go and real-time response to customers’ questions.