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Vida's digital guest services accessed via mobiles


Parinaaz Navdar, July 4th, 2013

Emaar has introduced the InnSpire solution to its Vida Hotels, which features digital entertainment, social media and technological advancements offering hotel guests the latest web-based IPTV channels, entertainment and android games.

With the new system, guests can connect to hotel facilities through their smart phones, iPads or TV screens using the software’s ‘any screen’ concept.

In addition to hotel amenities, InnSpire also integrates social media, allowing the hotel to link information on social media platforms such as LinkedIn and Facebook.

Vida Downtown Dubai general manager, Stefan Viard, said: “During the design stages of Vida Downtown Dubai, we took numerous factors into consideration to enhance overall guest experience, which we believe is the brand's differentiating quality. We are delighted to partner with such a dynamic company that offers state-of-the-art solutions and is assisting us in revolutionising the way we interact with our guests.”

“For our guests, it is as easy as sitting by the poolside and ordering their food and drink from their handheld device. It is an amazing system to play and connect,” he added.

InnSpire CEO, Martin Chevalley, said: “We are very proud to be part of the launch of Vida Hotels and Resorts and what it represents. We believe that the hotel of the future will be embracing technology of this kind.

"Current hotel in-room systems are old, outdated and more times than not prove expensive to run and are difficult to integrate with other operational systems. With InnSpire you can really work to enhance the customer's experience from the time they walk into the hotel to the time they check out.”

“The InnSpire system brings the hotel's assets to life, it is eco friendly as it is server free and provides the ability for the property to reduce costs. The sales, entertainment and analytics that form the fundamentals of the InnSpire system allow a hotel to showcase their wonderful property while driving additional revenues and capturing data that can prove valuable when looking at customers purchasing patterns,” he explained.