Supplier in the spotlight: Northern Feather

Jonathan Cumblidge, Northern Feather Canada’s president, talks about the company’s expansion into Asia and the Middle East

When was your company established?
Originally founded in Denmark in 1901 and 1976 in Canada, Northern Feather Canada has enjoyed more than three decades of success.

Tell us about your company growth.
Northern Feather’s expansion into Asia and the Middle East has been a major part of our 10-year strategic plan. That plan is now a reality with sales offices in Asia and a second manufacturing facility in China.

What’s your company vision?
It is our vision to build on our history of product excellence and innovation, and to provide the highest quality products and services to our worldwide customers in both the hospitality and retail sectors.

What are your core products and services for the hospitality industry?
Northern Feather provides a complete range of bedding products from pillows to duvets, linens, bed protection and accessories. Whether made of natural down or synthetic fill, each product adheres to the highest international cleaning and processing standards.

What is your best seller?
Our luxurious down and feather pillow, paired with the Zen III down alternative option, are the best-selling pillows in both hospitality and retail.
Our white down and white goose down duvet options are equally praised by our customers worldwide. Our ZEN Plus down alternative duvet is preferred among the down alternative options available.

What do you offer hotels above and beyond expectation?
We pride ourselves in listening to our customers because the more you know about what your customer needs and wants, the better equipped you are to meet their expectations. Our dedication goes as far as controlling every aspect of production, from washing and conditioning the raw materials, to sewing the final label. The company has developed proprietary processes including an intense cleaning system, and a temperature rating system, which classifies duvets on their ability to retain body heat.

how can hotels contact you?
E-mail: Jennifer Ferris, executive sales, Asia & Middle East.
jferris@northern-feather.com
Tel:+852 9104 4417