Event Preview: Hotelier Security and Safety Summit

The first ever Hotelier Middle East Security and Safety Summit on June 17 will provide delegates with an opportunity to take a strategic look at the way they are protecting their guests and properties

Bringing together more than 125 of the leading hotel security and HSE professionals from across the GCC, the Hotelier Middle East Security and Safety Summit will provide delegates with an opportunity to take a strategic look at the way they are protecting their guests and properties, network with their peers and benchmark practices against the best in the region.

The event will take place on June 17 at The Ritz-Carlton DIFC, Dubai, and will allow heads of safety and security to take a step back from their day-to-day tasks to reflect on how they can maximise the effectiveness of their operations without sacrificing guest experience.

In recent years, security and safety issues have become a higher priority across all major hotels and the event will begin with a security and risk intelligence briefing, detailing the full range of potential threat and risk issues that could impact a hotel’s security and safety department.

This briefing will set the scene and parameters for the day’s discussions, provide detail on local security incidents and developments, and advise attendees on the likely impacts of developments.

The first panel discussion will focus on how security and HSE managers can work effectively with the police, ambulance and civil defence to ensure minimum legal regulations and requirements are met, followed by a discussion on where the security and safety departments should sit within a hotel.

Exploring the ins and outs of contract negotiation and management, the next panel session will address how to train outsourced staff. A panel of experts will then look at an area which has been the subject of plenty of speculation: guest perception to security and safety feature.

The final panel discussion will benchmark staff training and awareness programmes and provide best-practice examples of security and safety cultures.

The event will also feature three workshops on subjects such as electronic safety and security measures, including current minimum requirements and potential future mandatory requirements such as automated number plate systems, and deterring and detecting theft through effective implementation of controls, policies and procedures and routine monitoring.

Strategies being used in hotels around the region will be discussed, alongside processes for lost and found and dealing with guests when property is misplaced.

The third workshop will expand on how to influence, motivate and inspire staff and overcome some of the biggest challenges when managing multi-cultural teams.

Among the sponsors for the event will be Arecont Vision and Meat & Livestock Australia.

To request an invitation to attend the Hotelier Middle East Security and Safety Summit, please contact Amanda.elisha@itp.com.