Case study: cloud-based property management system

Traditionally, hoteliers have relied on-site software setups to manage their hotel. Some tech experts suggest that cloud-based hotel management systems beat legacy systems hands down. Which technology is best for your property?

A side-by-side comparison of cloud vs technology:

Set Up and Maintenance:
? Cloud: Only a computer with an Internet connection is needed to set up and maintain the system. No complicated IT infrastructure is required, and software updates are performed automatically.
? Legacy: These systems require extensive technological infrastructure to set up, along with continuous investment to maintain. Software updates can incur further costs.

Access and Usability of System:
? Cloud: Cloud-based systems are centralized, with all functions of hotel operations accessible from a single platform. There are flexible user access policies allowed by the subscription. Users can access the system remotely, using any sort of laptop, tablet or mobile device with an Internet connection.
? Legacy: Hotel functions are spread out across a variety of systems and are not easily coordinated. It is costly and complicated to add additional users to the system. Users are also bound to the individual workstation where the system is installed, with no accessibility for the hotelier if he or she is not on site.

Cost:
? Cloud: There are much lower costs associated with installing and maintaining the system. Due to its simple and intuitive nature, all members of the hotel’s staff can quickly master its functions without the need for extensive training.
? Legacy: These complex systems require high initial capital costs and maintenance costs. Additionally, these systems require the retention of expensive IT staff members, creating an additional cost for the business.

Environmental Consciousness:
? Cloud: The lack of extensive IT hardware and simplified system lowers overall power consumption for the property, resulting in a reduced carbon footprint.
? Legacy: The multiple computers are server required to maintain the system utilize a lot of power and create higher emissions for the property.

Capabilities:
? Cloud: Cloud-based systems have more versatile and comparative reporting capabilities that can be accessed in real-time. Cloud technology easily integrates with online booking sites and social media platforms, resulting in better exposure and increased room bookings. Live help desks are available to answer any questions.
? Legacy: Reports on installed systems must be manually created and distributed. These systems also do not integrate well with online marketplaces, losing visibility and opportunities to increase bookings. Getting in touch with service centers to resolve issues can be tedious and time-consuming.

Case study comparison provided by WhaTech.com