Kempinski Hotel Mall of the Emirates has made three key hires in the human resources and front of house departments.
The Dubai property has welcomed Inge Bouwmans as front office manager, Nafla Nabhan as human resources manager, and Magdalena Wells as training manager.
An experienced front office manager in the five-star luxury hotel industry, Bouwmans commenced her career in Spain, before gaining experience in South Africa and China, ahead of her move to Dubai in 2012.
Previously with the Armani Hotel Dubai as lifestyle manager, she is keen to foster a positive and results-oriented team culture. Prior to her role at Armani, Bouwmans worked at The H Dubai as guest relations manager.
Bouwmans, who is fluent in Dutch, English and Spanish, obtained her Bachelor of Business Administration in Hotel Management from the Maastricht Hotel Management School in The Netherlands.
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Nabhan, the new HR manager, has experience in selection, recruitment, on boarding, employee relations, staff engagement, systems and administration. She joins Kempinski from the Jumeirah Creekside Hotel.
Working her way from human resources coordinator to human resources executive and then human resources assistant, Nabhan was most recently in the role of acting human resources manager – responsible for ensuring the overall performance of the human resources function.
She obtained a Bachelor of Arts and Social Sciences from Monash University in Dubai, and has completed courses with The Emirates Academy of Hospitality Management in Dubai. She is currently pursuing her Masters in Applied Psychology.
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The new training manager, Wells, has worked in various hospitality roles in the United Kingdom, South Africa and the UAE.
Wells has more than 10 years’ experience and is passionate about increasing and improving industry service standards, productivity and creativity.
She joins the Kempinski family from the DoubleTree by Hilton Resort and Spa, Marjan Island in Ras Al Khaimah, where she was training manager for the past two years.
Prior to that, Wells worked with the Hilton Durban in South Africa as training manager for three years.
A Polish national, Wells is fluent in Polish and English. She has a Masters degree in Sociology, a diploma in Hospitality Management and pursues on-going development and training in her field.