Unsung Hero of the Year
Yahya Saif Al Hatmi, room attendant, InterContinental Muscat
How has winning a Hotelier Award impacted your career?
It is my first time to have won such a prestigious award which was a proud moment of my life. I also felt proud to have represented my country for this award. Owning this award has motivated me to strive further because my future has gotten much brighter. I will use this award to prove that nothing is too difficult.
What advice would you give other hoteliers hoping to win a Hotelier Award?
You have to have the passion to please the guest from your heart. To work for a title, money or an award should never come first. Carrying out your job to the best of your abilities and pleasing your guests must come first — the rest will automatically follow along.
Where do you see yourself in five years’ time?
I see myself as a supervisor of the housekeeping department and I want to be known as a leader who is knowledgeable and one who leads with a heart.
| Advertisement |
Search our database of more than 2,700 industry companies
