Housekeeper of the Year
Lakmal Darshana Mawella Kankanamge, executive housekeeper, The Palace Downtown Dubai
How has winning a Hotelier Award impacted your career?
I still cherish the moment I received the award: It has changed many things in my career and my life. I almost feel like a celebrity as many people have recognised me and often refer to the award. My friends and family are extremely proud of achievement and I am delighted to be given the opportunity to stand out as a notable industry professional.
Are you still with the same hotel?
I have moved to the Address Boulevard Dubai as its pre-opening housekeeper.
What advice would you give other hoteliers hoping to win a Hotelier Award?
In order to stand out from your competitors, I believe you have to be different. Whether it is about the way you lead your team, engage with your guest, the way you manage your work load, or delegate responsibilities — these are all important factors. In addition, you have to support your colleagues in their overall development and provide emotional support during tough or challenging times.
Where do you see yourself in five years’ time?
I am enjoying my role as of now and delighted to be with The Address Hotels and Resorts. I would like one day to explore the possibility of becoming a hotel manager and building my career.
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