Sell it to me: Daxium

Daxium Middle East manager Aymeric de Guerre talks about the region's new hospitality feedback app, Click&Smiles.

What is your newest product?

French company Daxium has launched the Click&Smiles app for the Middle East: the easiest way to get customers’ feedback. This app is aimed at organisations such as restaurants, hotels, stores and offices. It allows any company to improve its business by taking into account customers’ feedback.

Why is this product special?

By using Click&Smiles, professionals are able to customise the application with their own questions, smileys or any icons and to adapt it to their business. It can be deployed anywhere and the feedback can be easily analysed from the reports received each week.

Why does my hotel need this product?

Due to strong competition in the market, customer service is crucial in any business. To help companies measure their customer satisfaction efficiently, Daxium’s app Click&Smiles can replace paper surveys with a much more creative and fun way to collect customer’s answers.

What benefits will it offer my hotel guests?

Through this launch, Daxium can help guests stay happy: customer feedback software can help hotels measure and improve satisfaction, identify unhappy customers, and get valuable insight from them as to how you can improve your product or service. The benefits of this solution: it is easy to implement, no wire and internet needed, and can be ready-to-use in 20 minutes.

How can I contact you to find out more?

Contact Julie Wurtz, marketing manager at Daxium Middle East, on +971 56 826 5276 or julie@aedaxium.com, and visit http://clickandsmiles.com to find out more.