Suppliers you should know
Uniforms
A. Ronai
Uniforms provider A. Ronai LLC managing director Gavin Dodd talks about his company’s refreshed catalogue for 2016
What is your new product for this year?
We have updated our Uniforms by Ronai catalogue incorporating market trends. The catalogue continues to develop with updates and improvements on our designs and fabrics providing the best collection for the hospitality industry and beyond.
Can you share more about this catalogue?
The complete collection consists of a variety of garments including suiting, shirts and blouses, waistcoats, work and chef’s wear. We source our fabrics from some of the world’s leading mills ensuring the garments look great and are fit for purpose. Our suiting and hospitality ranges are offered in a variety of materials providing value for money on classic ranges; we have also created our ‘builder’ sections allowing businesses to craft their own bespoke collection with choices on collars, sleeve lengths and individual details, all combined to produce an exclusive garment. The fabric has also been tested to withstand the rigours of industrial laundering. To complement the jackets, our range of chef trousers are available in different styles including plain and patterned fabrics. You can accessorise with aprons, chef’s caps, bandanas and neckerchiefs all available in standard or bespoke styles and colours.
Why is this product so important for the hospitality industry?
Uniforms can complete the overall look of a restaurant, hotel or catering establishment. Whether you require garments for your front office, F&B outlet, kitchen, engineering department, housekeeping or spa we have a collection to suit your needs in a wide range of colours, styles and fabrics. With competitive pricing and stock holding on standard items, our catalogue offers a wide range of solutions.
When was your company established, and how long has it been in the Middle East?
A. Ronai LLC is the Middle East distributor of some of the world’s most prestigious brands in hospitality: Steelite International, Oneida, Uniforms by Ronai, F. Dick Chef’s knives, Genware, Bonzer, Glass & Co. and other well-known trademarks. We have a showroom, warehousing and tailoring unit in Dubai and welcome clients to visit us and view our complete portfolio.
Email: enquiries@ronai.ae • Web: www.ronai.ae •Tel: +9714 341 4409
DID YOU KNOW?
A. Ronai has created a ‘builder’ sections allowing businesses to craft bespoke collections with choices on collars, sleeve lengths and individual details.
Amenities
ADA Pacific Direct
General manager Robert Dupree speaks about the company’s collaboration with French-amenity brand Lalique
What is your new launch for this year?
We have recently launched the Lalique range of hotel cosmetics.
Can you share more about this new range?
The Lalique range originates from France and is the ultimate luxury in the realm of exclusive hotel cosmetics. It is produced by Pacific Direct, member of ADA International. The Lalique Collection features artistically designed flacons, all bearing the swallow — the brand’s iconic image.
The fragrance combines notes of bergamot, ylang-ylang and warm cedar wood — appealing to both sexes. The products are available in the guise of a shower gel, body lotion, shampoo and conditioner in 30ml and 50ml bottles, and a large variety of accessories are also available. Other bottle and dispenser sizes are available upon request.
Why is this product so important for the hospitality industry?
Luxury demands in the Middle East are high. The higher the category, the more luxury a hotel guest expects. Pacific Direct has developed many collections together with renowned brands. The Lalique range was developed in partnership with the Lalique label and was specifically designed to translate the brand’s DNA into a hotel amenity format. Lalique’s products are best suited for four- to five-star hotels who want to give their guest a little extra luxury.
Any other products?
We have also launched a new range of luxury amenities in partnership with the French perfume House Annick Goutal. The collection features elegant bottles modelled on the brand’s fragrance flacon, complete with a gold cap bearing an embossing of the brand’s monogram. The range is available in 50ml luxuriously designed clear bottles, accompanied by a 50g boxed soap embossed with the Annick Goutal monogram. Other sizes such as 30ml and 100ml will be made available on request, as well as a tube format in white, with a gold cap.
When was your company established, and how long has it been in the Middle East?
ADA was founded 1979 in Kehl, Germany, and purchased Pacific Direct in 2015. Pacific Direct has been operating in the Middle East since 1991, and ADA Cosmetics since 2008. The company business is now conducted under the name of “ADA Pacific Direct”. Our company has its own research and development and we are ISO 14001:20015 certified. The company has a variety lifestyle and luxury collections, green collection, and dispenser solutions as well. ADA Pacific Direct has a well-developed international distribution and service network in more than 130 countries.
Email: pacificd@emirates.net.ae • Web: www.pacificdirect.co.uk •Tel: +971 506504695
DID YOU KNOW?
Pacific Direct has been operating in the Middle East since 1991, and ADA Cosmetics since 2008. The company now operates as “ADA Pacific Direct”.
Technology
AEI Communications
EMEA VP Michael Rogers gives details of the company’s VX series telephones for the hospitality industry
What is your new launch?
The VX series of phones from AEI Communications, which comes in an option of one or two-lines, analog and IP DECT cordless telephones.
Can you share more details?
The VX series of DECT cordless phones sets the standard for style and function. With the most compact footprint available in a hotel cordless phone, the VX cordless fits in just about anywhere. Full duplex speakerphones provides greater guest convenience: no matter where guests are in the room or suite, they can enjoy a quality speakerphone call.
When was the company formed?
AEI Communications Corp, was founded in May 2010 by former Teledex management and G-Tek Electronics. Based in Millbrae, California, USA, AEI was established as a subsidiary of G-Tek Electronics, an engineering design and manufacturing company headquartered in Taiwan and Malaysia.
Email: emea@aeitelecommunications.com • Website: www.aeicommunications.com
DID YOU KNOW?
The unit also features two USB ports to charge external devices.
Room amenities
Atelier
Ben Vandergeeten, director of Atelier, shares a few details of its latest innovation
What is your new launch?
This year we launch our LovA ironing station: a unique set with a retractable hook and pivotable iron support.
Can you share more information?
We focused on the quality of the table during the design phase, we also provide a fire-resistant cover, as safety is important. The retractable hook and the pivotable iron support was a result of our research, development and innovation. We also ensured we packaged it in a smart compact design.
Tell us about your company?
Our company was established in 1987 and has always followed the highest values of production and manufacturing. We have been supplying to the Middle East since the early 90s.
Tel : +32 10241859 • Email: info@atelierdlhv.be • Website: www.atelierdlhv.be
DID YOU KNOW?
75% of this set is manufactured in Europe and complies to European standards.
Infrastructure
Aliaxis
Marketing executive Jane Jacobsen shares more about the new hospitality brochure launched by the company
What is your new product for this year?
Since our product portfolio is quite diverse, we wanted to create more dedicated marketing materials to introduce the Aliaxis product portfolio as an overall ‘behind the wall’ solution. We, hence, carried out dedicated market research in the growing sectors of the Middle East and subsequently launched our first sector-specific hospitality brochure. The brochure includes not only the entire Aliaxis range, but further outlines products of interest for hoteliers, such as self-illuminated flush plates in bathrooms and noise-reducing drainage systems.
Can you share more about this brochure?
The hospitality brochure has not been developed to simply sell our product range but to create awareness in the industry of the issues that sometimes seem hidden while a hotel is already in full operation. These include water leakage or noise complaints that could have been avoided if key issues had been considered during the design stage of a hotel. Aliaxis has dedicated significant R&D resource to benefit the hospitality sector. In the plumbing and sanitary industry many suppliers claim to follow similar European standards but it is our knowledgeable and dedicated staff that make the difference.
Why is this product so important for the hospitality industry, and why should they buy this product from you?
Hotels around the globe are dealing with environmental and reliability issues which, if poor choices are made, it can impact on ROI. Not being able to rent rooms due to water leakage badly affects the financial performance of a hotel. By making our partners aware of these issues enables them to choose the correct products and suppliers.
When was your company established, and how long has it been in the Middle East?
Aliaxis was created in 2003 as a result of a demerger of Etex Group’s plastics activities. Nevertheless, most of the companies within the Aliaxis Group have been present in their local European markets for more than 60 or 70 years.
Email: jjacobsen@aliaxis.com • Web: www.aliaxis-gulf.com •Tel: +971 43629423
DID YOU KNOW?
Most of the companies within the Aliaxis Group have been present in their local European markets for more than 60 or 70 years.
Safety & Security
Assa Abloy
Manit Narang, vice president Middle East, Africa & India introduces the new VingCard Essence and Allure locks
What is your new product for this year?
The new VingCard Essence and Allure locks with the mobile access and online solutions, as well as the Elsafe Zenith pull-out drawer safe are our products.
Can you share more about the new product?
Utilising Zigbee technology alongside the newly supported Assa Abloy Hospitality Mobile Access, VingCard Allure and VingCard Essence can now add to their multiple benefits and features, and the ability of offering guests access to their rooms via their personal smart device.
What’s the significance of this product?
An important aspect behind this solution is the ability to unite the hotel demand for minimalistic design, with guest demands for mobile services and instant satisfaction. Hoteliers wishing to retain a stylish and personal touch to their property’s environment can do so with either VingCard Allure or VingCard Essence, while ensuring that their operations are up-to-date.
When was your company established?
Assa Abloy Hospitality merged with electronic safe manufacturer, Elsafe, in 1994 to become VingCard Elsafe. The firm provides services and support in more than 166 countries, and currently secures over seven million hotel rooms with its solutions. We have been selling our solutions to Middle East markets for the last three decades.
Email: uae.hospitality@assaabloy.com • Web: www.assaabloyhospitality.com • Tel: +97143342556
DID YOU KNOW?
In 1974, VingCard founder Tor Sørnes created the world’s first recodable keycard door lock after hearing reports of a woman being attacked in her hotel room.
Flooring
BASF
Shane Arbuckle, Gulf manager – performance flooring and tiling systems, demystifies the company’s Ucrete solution
What are you focusing on this year?
Our focus product for the year is Ucrete — our range of polyurethane concrete floors, which is part of our Master Builders Solutions brand.
Can you share more about this product?
Ucrete is a polyurethane resin-based system that is long lasting, quick and practical to install and meets all the needs of modern food, beverage, pharmaceutical and chemical industries. Durable and decorative, Ucrete products can extend the infrastructure lifecycle in highly demanding environments and can efficiently resist bacteria, organic acids and noxious chemicals — thereby enhancing workplace safety and hygiene. Ucrete is known across the market as the ‘world’s toughest floor’. Its convenient installation minimises business downtime, as the floor can be put back in service as soon as six to eight hours (maintained at 20°C) after application.
Why should hoteliers install your product?
The hospitality industry is fast-paced and highly demanding. Its workplaces are occupied by hundreds of staff and employees at any given hour of the day. Hotels and F&B outlets thus require a safe and non-hazardous environment to help employees work efficiently, stay healthy and ensure quality. Ucrete is easy to maintain and clean, is waterproof and abrasion-resistant — offering owners with a long service life. In the region, it has been successfully implemented in the kitchens at Dubai WTC as well as Barakat’s manufacturing plant in Jebel Ali.
When was your company established?
BASF Construction Chemicals is part of BASF, one of the largest sustainable chemicals producers worldwide. BASF’s (Badische Anilin und Soda Fabrik) legacy dates back 150 years when it produced dyes. Today, the company offers innovative chemical solutions to enhance efficiency across various industries including automotive, agriculture, infrastructure and O&G. BASF creates chemistry that is safe, innovative, sustainable and adaptable. We have been actively present in the region for over three decades, during which time we have supplied solutions for almost every industry. Over the years, we have recogniced the potential of this region and have established extensive operations in key markets — UAE, KSA, Egypt, Kuwait, Oman and Qatar.
Email: shane.arbuckle@basf.com • Web: www.master-builders-solutions.basf.ae •Tel: +971 4 809 0800
DID YOU KNOW?
BASF’s legacy dates back 150 years, and today creates chemistry that is safe, innovative, sustainable and adaptable.
F&B Equipment
Cambro
Cambro has launched the Cam GoBox range of ware-washers; Middle East regional sales manager Emre Aksoy tells us more
What is your new product for this year?
Cambro has introduced a new line of insulated carriers called the Cam GoBox.
Can you share more about the product?
The Cam GoBox line is currently debuting three top-loading carriers and two front-loading carriers made of EPP (expanded polypropylene). These carriers are ideal for caterers looking for an ultra-lightweight transporter that offers superior temperature retention to protect food safety and durability to withstand heavy commercial use, all at a budget-friendly price. All carriers are designed to fit various depths of GN standard food pans along with temperature maintenance tools (camchillers and camwarmers). Cam GoBoxes are also dishwasher safe and are made with mindfulness for the environment, being 100% recyclable and CFC-free.
Why is this product so important for the hospitality industry?
At Cambro, we design all of our products with food safety in mind. They must pass our own critical ‘storesafe’ requirements which support HACCP guidelines for food safety before they can be introduced to the marketplace.
When was your company established?
Cambro established in 1951, California. We have been in the Middle East for more than 20 years.
Email:international@cambro.com • Web:www.Cambro.com • Tel: +49 702 2901000
DID YOU KNOW?
Cam GoBoxes will ensure that food stays at safe temperatures below 4°C or above 65°C for many hours during holding and transport.
Ingredient Supplier
Galaxy Butchery
Chef turned entrepreneur Tijo Mathew talks about his company’s new meat products
What is your new launch/product for this year?
We will be launching multiple varieties of burgers such as chicken, beef and lamb burgers. Our burgers are prepared from high quality meat in different flavours.
Why is this product so important for the industry?
At Galaxy Butchery we use high quality products, follow hygienic preparation standards, and produce different varieties and sizes as per our customer’s request. We ensure timely delivery and our products are priced at an affordable price point.
When was your company established, and how long has it been in the Middle East?
Our company was established in June 2015.
Email:sales@galaxybutchery.com • Web:www.galaxybutchery.com • Tel: +971 50 849 0262
DID YOU KNOW?
Galaxy Butchery is a UAE-founded company, which was set up in 2015.
Indoor Furniture
Burgess Furniture
Simon Richards of Burgess Furniture sheds more light on the launch of its re-imagined classic chair
What is your new product for this year?
We launched Inicio and it features a forward sloping lightweight aluminium frame, together with its wedge seat and slim back construction, which creates a modern and dynamic aesthetic, while retaining superior levels of comfort.
Can you share more about this new product?
Inicio has a choice of six back shapes, a choice of mono or two-tone upholstery, a wide range of solid paint finishes and a bespoke colour-matched handhold. Inicio provides scope to create a chair to enhance the interior.
When was your company established?
Burgess Furniture Ltd. was established in 1959 by Gerald Burgess, the father of our current MD Jeremy Burgess; however the company’s manufacturing heritage can be traced back to 1946.
Email:sales@burgessfurniture.com • Web:www.burgessfurniture.com • Tel: +971 4 430 7465
DID YOU KNOW?
Based in Britian, Burgess has been manufacturing for the last 57 years.
Linen & Napkin
Duni
Duni regional director Middle East & Africa Alexander Reckzeh talks about the advantages of using the Duniletto napkin
What is your new product for this year?
Duni recently launched the Duniletto range in the Middle East which is a convenient and efficient cutlery pouch.
Can you share some more details about this new product?
Duniletto is a high quality napkin that serves as a cutlery pouch and holds the cutlery neatly. It is the optimal solution for lunch setups, breakfasts and all other occasions where efficient service and high quality table decoration is essential.
What’s the significance of this product?
Duni offers a broad range of quality single use products for the hospitality sector. At the company core lies premium quality single use napkins with the look and feel of real linen napkins. Many Duni products can be customised with a logo printing on napkins.
When was your company established, and how long has it been in the Middle East?
Duni began operations in 1949 with production of wax coated paper cups and paper napkins. Today the company is known for offering the broadest portfolio of high quality single use tableware for all hospitality segments. Duni opened a regional office in Dubai in 2013, and is expanding in the Middle East, as more customers switch to Duni.
Email: info@duni.com • Web: www.duni.com • Tel: +971529282673
DID YOU KNOW?
Duni began operations in 1949 with production of wax coated paper cups and paper napkins.
Bathrooms
Duravit
Duravit head of projects — Middle East Toni ElKadi talks patented technology and innovation in the washroom space
What is your new launch for this year?
Duravit has developed and launched an innovative new product that integrates the ceramic wash basin to the surface of the vanity unit. The company calls this the new “c-bonded” unit.
Why is this product so important for the hospitality industry?
The washbasin is connected almost seamlessly to the vanity unit using a complex process. The material thickness of the washbasin is, therefore, hidden to the naked eye and reduced to just the bezel being visible. To achieve this, Duravit has used a patented ceramic that actually makes this precision and moulding possible, and is wear-resistant as well. The large shelves at the sides are practical and the surfaces are also quick and easy to clean.
What is company’s philosophy and what other products do you supply?
The company focuses on good design, intelligently used technology and on top quality requirements. This results in premium, smart bathrooms that enhance the quality of life of their users on a lasting basis. Duravit’s product range includes sanitary ceramics, bathroom furniture, shower trays and bathtubs, whirl and wellness systems, shower-toilets and accessories.
Email:info@ae.duravit.com • Web:www.duravit.com • Tel: +971 4 4274080
DID YOU KNOW?
Duravit has collaborated with high-profile designers, such as Philippe Starck, EOOS, Phoenix Design, Sieger Design, Christian Werner and Matteo Thun.
Uniforms
Fashionizer
Fashionizer managing director Debbie Leon sheds more light on the firm’s experience in producing custom uniforms with an edge
What does your company specialise in?
Fashionizer is a uniform designer for the luxury hotel and resort market, and because each uniform is designed according to the specification of each client, new products are developed every year.
Can you share more about the design ethos?
Fashionizer’s USP is our ability to deliver a unique uniform collection for each and every client. At the core of this is our ability to interpret a hotel or resort and translate it into uniforms that are designed and fit perfectly with the identity of the property. Choice of fabric is key, Fashionizer’s fabric development department works on combining natural fibres with the latest developments in fabric technology. An example of this is the introduction of a new fabric treatment that is perfect for warmer climates such as the Middle East: Silverplus is a natural antibacterial treatment that enables uniforms to stay fresh and odour-free all day, which has been incorporated it into our stock spa uniforms.
Why should the hospitality industry buy from you?
Luxury hotels operate in a competitive marketplace and anything that can assist in defining a particular property’s guest experience is important. Staff uniforms that look great and enhance the look of the hotel staff is of great value.
When was your company established?
Fashionizer was established in 1993 in London, UK. The company went on to launch Fashionizer Spa in 2008. Our first client in the Middle East was the Phoenicia Beirut more than six years ago.
Email:accountmanager@fashionizer.ae • Web:www.fashionizer.com • Tel: +442089950088
DID YOU KNOW?
Fasionizer’s spa collection is available in natural fibres such as cotton, linen and bamboo.
Foodservice Equipment
Greenfield World Trade
Jonathan Vadnos, vice president, sales, Greenfield World Trade, introduces the highly acclaimed under-counter ice maker from Kold-Draft
What is your new product for this year?
New to the market is the Kold-Draft SC207 — the first under-counter from Kold-Draft that produces the industry-renowned full ice cube. Kold-Draft is best known for manufacturing premium ice machines preferred by the finest bars, hotels, and top mixologists all around the world. Kold-Draft ice is the largest, purest, perfect square cube due to an upside-down horizontal evaporator.
Why is this product so important for the hospitality industry?
Our experience and expertise is a result of our direct relationships with global and local consultants, international chain restaurants, world-wide hoteliers, foodservice equipment distributors and independent restaurant operators. We’ve visited thousands of locations around the world in all segments of the hospitality industry. We have a vast network of knowledgeable associates that work one-on-one with clients to provide product solutions and ideas to overcome their greatest challenges with the ultimate goal of helping the operator build a profitable business.
When was your company established?
The management team has been together for over 25 years. In 1999, we formed Greenfield World Trade, a full-service, international supplier of commercial foodservice equipment and supplies. We represent more than 32 world-class manufacturers.
Email: sales@greenfieldworld.com • Web: www.GreenfieldWorld.com • Tel: +1 (954) 202 7336
DID YOU KNOW?
The management team has been together for more than 25 years, but came together under the Greenfield World Trade brand name in 1999.
Guest Amenities
Guest Supply
Rachael Towl — regional sales manager, Middle East, Guest Supply introduces us to a few new products that have been launched by the company
What is your new product for this year?
We have launched the Mobile Collection, which is a kit containing mobile chargers and travel adaptors. The kit contains a world travel adaptor, UK charger, USA charger and EU-compatible charger. We have also launched a new range of minibar products. The minibar products’ collection features a range of travel essentials targeted at the savvy traveller, for every eventuality. Each of the products feature a clever tamper proof, security snap-seal top and are equivalent to the size of a soda can to fit perfectly into a minibar.
Any other products launched?
We have also launched the Aromatherapy Associates product range, which is hailed as one of the best British beauty brands. With an innovative range of products centred on the use of pure, natural and effective ingredients, Aromatherapy Associates is found in high profile retailers and luxury spas in over 30 countries worldwide. Guest Supply and Aromatherapy Associates work in partnership to provide the luxurious guest collection to the hotel hospitality industry on a global scale. The collection gives hotels the opportunity to offer guests the ultimate indulgence.
When was your company established, and how long has it been in the Middle East?
Guest Supply was founded in 1979 and is a wholly owned subsidiary of the Sysco Corporation, a publicly traded fortune 500 company. We are the world’s largest, fully integrated supplier of hotel toiletries, guest amenities and hotel accessories to the hotel and travel industry; providing product design, development, manufacturing and global distribution. Having recently acquired Gilchrist & Soames, we have introduced a new premium luxury tier of hospitality offerings and are pushing the envelope of what Guest Supply can do for its customers.
Email: sales@guestsupply.ae • Web: www.guestsupply.com •Tel: +971 4 8808551
DID YOU KNOW?
The company has recently acquired Gilchrist & Soames, a premium luxury hospitality offerings manufacturer.
Linenware
Gulf Asian General Trading
Gulf Asian General Trading general manager Khurram Shaheryar talks about his company’s two-decade legacy in hospitality linen
What is your new product for this year?
We have a new range of bed linen in Jacquard design along with curtain upholstery fabrics imported from Spain, Italy, and China that is new for 2016. These are super quality fabrics available in a wide range of colour and design options.
What else have you launched?
We also recently launched a new fabric and design for F&B outlets such as the tablecloth, napkins and chair covers in different colours.
Can you share more details about the new range of product?
Our bed linen range is available in 300 to 600 thread counts across plain and Jacquard designs. For bath linen, we have a range of towels from 550 to 650 GSM in plain white and dyed colours.
Why is this product so important for the hospitality industry?
Linen for rooms (bed and bath) and F&B are the basic applications of linen in a hotel. Whether you are opening a new hotel, renovating an existing property, or have any day-to-day linen needs, Gulf Asian General Trading endeavours to offer the best products. We always have ready stock availability, and we also have our own manufacturing unit — Derby Textile Factory. This gives us the capability of producing bulk quantity within a short time frame without compromising on quality.
When was your company established, and how long has it been in the Middle East?
Gulf Asian General Trading was established in 1994 and is one of the most preferred suppliers of fine linen to luxury hotels throughout the region. Gulf Asian General Trading offers a complete range of hospitality bed and bath linen, which includes towels, bed sheets, bed runners, bathrobes, duvets, cushions, mattress protectors, pillows, and other select miscellaneous items such as curtains, as well as F&B linen and uniforms.
Email: info@gagtuae.com • Web: www.gagtuae.com •Tel: +971 50 934 8900
DID YOU KNOW?
Gulf Asian General Trading was established in 1994 and is one of the most preferred suppliers of fine linen to luxury hotels throughout the region.
Beds & Mattresses
Hypnos
Chris Ward, group marketing director of Hypnos, tells us a few secrets behind a 100-plus-year company’s success
Tell us a bit about your hospitality division?
Hypnos has been trusted to supply bespoke, made-to-measure beds for homes and hotels for over 100 years, using the finest natural and sustainable materials. Hypnos’ specialist hotel division is renowned as the leading supplier of global sleep solutions producing comfortable, hygienic and durable beds and mattresses designed for the rigours of the hotel sector.
What makes your products special?
Hypnos provides high-quality beds and tufted pocket spring mattresses for the GCC market, designed to meet the stringent UK BS7177 Crib 5 fire safety regulations as well as incorporating anti-bacterial, anti-microbial and anti-bed bug treatments. Very little glue and chemical materials are used, keeping the beds in line with Hypnos’ green credentials.
Why should hoteliers buy your products?
It is the aforementioned intelligent and ethical design which prevents the mattresses from sagging. As with many other mattress designs, the fillings naturally settle over time causing the fabric covers to become loose. Furthermore, tufting and pocket springs promotes air circulation which helps the body to regulate its temperature, thereby ensuring guests get a restful night’s sleep.
When was your company founded?
The company was founded in 1904 and has a team of 140 people working for it.
Tel: +971 4 8850272 • Email: info@hypnosbeds-me.com • Web: www.hypnosbeds-me.com
DID YOU KNOW?
Hypnos holds a Royal Warrant from Queen Elizabeth II since 1929.
Technology
Interel
Florian Gallini, group CEO reveals more about Interel’s efforts in bringing the hospitality industry closer to the Internet of Things
What is your new in your product range for this year?
The Interel portfolio offers Guest Room Management Solutions (GRMS) that includes features such as advanced presence based energy management, HVAC, temperature, lighting, dimming and scene control. Interel also offers water management systems and Bluetooth (BLE) beacon infrastructure solutions.
Can you share more about this product?
The TCP/IP-based water management system allows guests to have instant control over the water flow and temperature in their room. This means they can select personal water preferences with the touch of a button. Through the integration with the Interel online guest room management system, different maximum water temperatures can be predefined based on guest or housekeeping presence in the room.
Why is this product important, and why should they buy this product from you?
Interel’s system philosophy is driven by its social responsibility towards the environment, which next to increasing the operator’s return on investment — drives the guest experience and optimises the energy consumption of their properties whilst reducing carbon footprint. Interel’s industry-awarded online guest room management system offers intelligent solutions for the modern hotelier. With usability and guest experience as its core design principles, the company’s future-proof technology provides innovative and efficient control of lighting, HVAC and hotel guest services through highly intuitive and bespoke-design control panels. The system helps hoteliers optimise their energy monitoring and consumption while delivering an enhanced guest experience.
Where is your company based and what new could we expect from you?
Interel is based in Dubai with R&D and manufacturing facilities in Italy. Interel has its footprint across Europe, the Middle East, Africa, Asia and the Americas. Through our ‘Hotel of Things’ platform, Interel is also the frontrunner in bringing the Internet of Things (IoT) to the hospitality industry.
Email: info@interelme.com • Web: www.interelme.com •Tel: +971 56 4806715
DID YOU KNOW?
Interel is a frontrunner in bringing the Internet of Things (IoT) to the hospitality industry through its Hotel of Things platform.
Furniture
Intermetal
Intermetal has been manufacturing furniture for the hospitality industry for nearly three decades. Marketing manager Cathy Di Savino tells us more
What is your new launch for this year?
We have launched the Jazz aluminium stacking chair collection, which is new for this year.
Can you share more about the new product?
Jazz is a sleek, slim shaped contemporary aluminium stacking chair that is suitable for conference, meeting or banquet room settings. Constructed from a special extruded convex aluminium profile, the moulded plywood’s linear shape adapts well to the body and provides the user with extremely comfortable seating. The clean silhouette makes Jazz a good fit for any environment and a chair that expresses that “less is definitely more” design ethos. Jazz is a newly launched chair that has complemented our range of banquet and conference furniture. As a specified supplier to hotel groups worldwide, customers have come to rely on us for all their contract furniture requirements. With full scale manufacturing available at our modern factory located in Dubai Investments Park, we have total control during the manufacturing process ensuring timely deliveries and total customer satisfaction.
When was your company established, and how long has it been in the Middle East?
Intermetal was established in 1989 and since inception we have been providing the hospitality contract market with banquet, conference, restaurant and outdoor furniture.
Email: sales@intermetal.com • Web: www.intermetal.com • Tel: +971 4 8841650
DID YOU KNOW?
Intermetal has been manufacturing furniture for the hospitality industry for the last 27 years.
Coffee Supplier
Jackson Dallmayr
Arnd Springer, managing partner, Jackson Dallmayr gives the lowdown on the new universally compatible coffee capsules by the company
What is your new launch for this year?
We have launched the Dallmayr Capsa, a Nespresso compatible coffee capsule.
Can you share more details about this new product?
Dallmayr Capsa has a variety of different colours and flavours of espresso and lungo. Dallmayr Capsa is compatible with the Nespresso system for private households, and the company has tested the capsules in all of the machines currently on sale as well as in a large number of early models as well. For Capsa, Dallmayr combines a special, multi-layered high-tech synthetic material for the capsule’s outer casing with aluminium for the lid as well as the base. Both materials keep out light and oxygen from the air. The selling price for the capsules starts from US $0.49 (AED 1.80) per capsule up to $0.60 (AED 2.20) based on the consumption of the user.
Why is this product so important for the hospitality industry?
Our products are 100% Nespresso compatible and doesn’t harm your existing Nespresso machine.
When was your company established, and how long has it been in the Middle East?
Jackson Vending was established 29 years ago in 1987. Jackson is one of the leading vending services provider in the UAE, and the Gulf region. The company was established in Dubai, and its client base has grown over million. Colleges, schools, government departments, hospitals, hotels, restaurants, industrial canteens, bakeries, clubs, airports and most offices rely on Jackson’s vending machines and coffee services. Since 2006, Jackson Vending has been part of Alois Dallmayr Group, Germany.
Email: info@jackson.ae • Web: www.jackson.ae • Tel: +971 42977888
DID YOU KNOW?
Jackson Dallmayr products are 100% Nespresso compatible and do not harm an existing Nespresso machine.
Buffetware
Jufralo
Jufralo Trading has recently launched US-brand Gifre’s range of display ware; Loretta Tully tells us more
What is your new product for this year?
New for 2016 is the range of glass, melamine and porcelain from US brand Gifre. We also have new products from Room 360 and FOH, as well as hand-made products from Thailand and TYF Singapore.
Why is this product so important for the hospitality industry?
The hospitality industry in the region, or for that matter, anywhere in the world, is on the constant look out for new and innovative concepts, designs and products. People do not want more of the same that currently exists. Jufralo Trading shares this ideal and has been successful in meeting this demand, bearing in mind the monetary aspect that comes with new ideas being implemented.
When was your company established?
Jufralo Trading was established in October 2005, and we will be entering into our twelfth year of operation this October.
Email: jufralo@eim.ae • Web: www.jufralo.com • Tel: +971 50 3979402
DID YOU KNOW?
The Dubai-based company Jufralo Trading was established in October 2005.
Bathrooms
Kaldewei
Kaldewei head of international sales and object management Roberto Martinez says hoteliers prefer integrated steel enamel bathroom solutions
Tell us about your integrated steel enamel bathroom products?
Decision-makers around the world involved in the hotel industry, residential construction and healthcare rely on the high quality and exclusive design of Kaldewei products.
What are the benefits of your products?
They are made of steel enamel which offer maximum cost-effectiveness and longevity. Present in over 70 countries, Kaldewei offers exceptional bathroom solutions with its diverse, customised services for the project business sector.
Why is this product so important for the hospitality industry?
Kaldewei has been exporting its products from Germany throughout the world for decades. Thanks to its long-standing experience in the international market, Kaldewei is able to meet the high standards of global project business. This also means that country-specific requirements are taken into account, from structural standards and regulations through to cultural characteristics. Kaldewei ensures security planning and economic efficiency with its shower surfaces, bathtubs and washbasins. You’ll find Kaldewei in luxury and five-star hotels all over the world — clear proof of the quality of our products because these establishments demand the very best fit-out. International experience, design competence and material expertise make Kaldewei a worldwide partner for high-end solutions made of its unique Kaldewei steel enamel — a quality promise that the premium manufacturer underlines with its 30-year guarantee.
Tell us a bit about your company?
Franz Kaldewei GmbH & Co. KG is a worldwide partner for high-quality bathroom solutions. Founded in 1918, Kaldewei is now represented in more than 70 countries around the world, either by its own subsidiaries or by sales partners.
Email: Stephan.Kreuzer@kaldewei.de • Web: www.kaldewei.com • Tel: +49 2382785232
DID YOU KNOW?
Kaldewei offers a 30-year guarantee on its products.
Linen Providers
Kazareen Textile Company
Egypt’s Kazareen Textile Company has been in the market for 25 years, and has recently come up with a new yarn weaving technique
What is your new launch for the hospitality industry this year?
Since we’re linen manufacturers we’re always keen on coming up with innovative products, and this year we’ve developed a unique yarn weaving technique for our terry products. What’s more is that we have developed this technique in our factory.
Can you share more details and facts about the new technique?
Our products are made using high quality combed and compacted yarn for the front and back pile warp with carded yarn for the ground warps, which results in a softer and more durable terry fabric with higher level of absorbance.
Why is this important for the industry?
Enhancing the guest’s experience has been the most important goal for the hospitality industry, and with our improved weaving technique we guarantee guests will experience luxury and elegance.
When was your company established, and how long has it been in the Middle East?
Kazareen Textile Company (KTC) is a global hospitality company that was established in 1991 in Cairo, Egypt. In Egypt, we have access to some of the best cotton in the world. KTC landed its first Middle East project with the FRHI Group of hotels, when it won the contract for the Fairmont Makkah Clock Royal Tower KSA and Raffles Makkah Palace in 2007.
Email:noha.hemdan@kazareen.com • Web:www.kazareen.com • Tel: +201 06888 2184
DID YOU KNOW?
The Fairmont Makkah Clock Royal Tower KSA and Raffles Makkah Palace were KTC’s first Middle East projects in 2007.
Foodservice
Nestlé
Nestlé has launched its new dessert base — the Nestlé Docello. Riham Nasr, desserts brand manager for Nestlé Professional Middle East, has more
What is your new product for this year?
Nestlé has recently launched the Nestlé Docello, which is used by chefs to produce desserts.
Can you share more about this product?
Nestlé Docello provides base solutions that allow chefs to quickly and easily create the base dessert they need as a first step to designing a variety of desserts. It’s all about inspiration, simplicity, creativity and quality through a versatile product range of crème brulée, chocolate mousse and panna cotta.
Why is this product so important for the hospitality industry?
Professional chefs in the industry are opting out to seek convenient solutions for desserts. Our dessert solutions are poised to capture this untapped opportunity without forgetting chefs’ basic instincts to create dessert menu items that are expressions of their individuality. Our solutions provide much more than just convenience and consistency — but serve as a perfect base for chefs to unleash their creativity. With Nestlé Docello, creating your personal range of original desserts is easier than you think. One box of Nestlé Docello makes multiple desserts, saving you time and money versus making desserts from scratch.
When was your company established, and how long has it been in the Middle East?
Our heritage in the Middle East goes back over 80 years when the first import operation was set up in Lebanon. Building a foundation of trust among consumers has since made us the region’s leading nutrition, health and wellness company.
Email:nestle.professional@ae.nestle.com • Web:www.nestle.professional.us • Tel: +971 48839000
DID YOU KNOW?
Nestlé was established 150 years ago and has been operating in the Middle East since 1934.
Beds & Mattresses
Poly Products
Poly Products head of marketing Balan S. talks about the company’s new launch — the Cloud Nine Symphony model of mattresses
Tell us more about your new product launches this year, and why they are important for the hospitality industry?
We have recently launched the Cloud Nine Symphony model of mattress with the seven-zone natural latex core which eliminates pressure points and improves blood circulation. We have also introduced mattresses with bamboo fibre tickings which are natural products, biodegradable and cause no environmental pollution, while being tenacious and stable.
Please elaborate on the environmentally friendly aspects of the mattress?
Organic cotton fabric, which is biologically grown with low impact on environment, is another alternative offered by us to provide a safe and healthy sleeping experience. These products are the need of the hour for the hospitality industry, as there is an increasing concern in leaving a low carbon footprint and in using as many naturally available products as possible.
When was your company established and how long it has been in the Middle East?
Poly Products was established in Oman in 1979 and is one of the largest bedding manufacturing companies in the GCC today, with a 75,000m2 factory employing around 500 people, which enables on-time smooth execution of bulk hotel orders. We primarily operate in the six GCC countries of Oman, UAE, Saudi Arabia, Qatar, Bahrain and Kuwait and the neighbouring Arab countries in the Middle East. Having furnished over 500,000 hotel rooms across various countries and hotel chains, our brands Raha and Cloud Nine are one of the most preferred bedding brands in the hospitality industry.
Email: info@rahaoman.com , info@cloudnineoman.com • Web: www.rahaoman.com • www.cloudninemattresses.com
DID YOU KNOW?
Poly Products has furnished over 500,000 hotel rooms across various countries and hotel chains.
Foodstuff Suppliers
Pulsar Foodstuff
UAE-founded Pulsar Foodstuff has launched a new packaging type and the company’s sales manager, Kenny Bruce, has the details
What is your new product for this year?
Our aim is to continue bringing in new and exciting packing options for an ever diversifying market. One such packing option is our new glass topped jar as can be seen in the picture.
Can you share more about this product?
The weight and design of the glass stopper offer an incredibly tight seal meaning the product stays fresh for longer. The stylish design makes it ideal for boutique and five-star properties alike. The jar would hold approximately 100g of nuts or sweets and could be labelled and designed to meet any hotel marketing brand standards.
What’s the importance of this product?
I wouldn’t necessarily push anyone into buying one specific product. We look at encouraging our clients to sit with our sales and design team and come up with the perfect product range for their property. Unique products such as this allow properties to add the special touches to their guest experience.
When was your company established?
Having founded our company in 1997, the company started to operate from Al Quoz industrial area in 2007, with the name undergoing a slight change from Pulsar Trading to Pulsar Foodstuff Trading.
Tel +971 4 346 7494 • Email info@pulsarfoodstuff.com • Web: www.pulsarfoodstuff.com
DID YOU KNOW?
Pulsar Foodstuff began operations in 1997, initially operating out of Karama, Dubai.
Foodservice Suppliers
New Jersey Nuts Packaging
Business development director Royston Rodrigues talks about the company’s production facilities
What is your new product for this year?
Customised mixed nuts and snacks.
Can you share more about your product?
We are in the business of nuts and snacks, and cater to the hospitality sector in the GCC market. We process and roast the nuts and snacks in our unit and most of our products are made to order. We can come up with different flavours and mixes of nuts with variety of them to suit our client’s needs.
Why is this product so important for the industry?
We have our own unit and we roast nuts in our premises. Each and every process of roasting is taken care of by our expert staff from start to finish. We provide clients with quality product at competitive pricing.
When was your company established?
New Jersey Nuts Packaging was started in 2010; we started with three staff and currently we have 10 staff on board working in our warehouse which has a production facility.
Tel: +971 65428690 • Email: newjerseyfoods@gmail.com • Web: www.newjerseyfoods.ae
DID YOU KNOW?
The company supplies to Burj Al Arab, Emirates Palace, St Regis, Fairmont Dubai etc.
Luxury Amenities
Sagma Corp
Owner and MD Eric Torchet talks about the new amenity range launch from the company
What are your new products?
We have launched our exclusive line of Oscar De La Renta (From NYC) guest amenities in the region. The brand offers a wide range of products in bottle and tubes, soap bars, along with convenient turn down mini lip balm, hand cream, face mist, gift sets.
What are some of your services?
We offer high-end branded guest amenities and we tailor-make offers from the price point to the variety of ranges, fragrances and product designs, along with an efficient regional logistics network.
Tell us about your company?
Sagma Corp is a company based in Business Bay, Dubai operating since 2009. We are a master distribution company specialised in the distribution of niche perfumes and hotel guest amenities. Our perfumes division deals with high end retailers and international sub-distributors, while our hospitality division deals mainly with five-star hotels. Sagma Corp has a team of 24 employees and, has two facilities in UAE, and is currently expanding in KSA.
Tel: +971 44548402 • Email: etorchet@sagmacorp.com • Website www.sagmacorp.com
DID YOU KNOW?
Sagma Corp holds a global agreement to supply to AccorHotels for its Sofitel brand.
Food Service Equipment
Rational
Rational vice president business development NME Simon Parke-Davis introduces the Frima VarioCooking Centre
What is your new product for this year?
This year we have taken over support of the Frima VarioCooking Center. Frima is one of Rational Group’s sister companies and it was, hence, a logical step for us to make this move in a bid to offer maximum customer benefit. To ensure the seamlessness in customer satisfaction we are deploying our existing team of sales managers, customer service and technical support staff that are based in Dubai. These teams will look after the entire Middle East region. Rational currently has 12 employees permanently based in Dubai.
Can you share more about this product?
The VarioCooking Center allows much more flexibility and complements Rational’s SelfCooking Center to offer the complete solution to those people working in commercial kitchens as you are able to go from 0-200°C in under 2.5 minutes for boiling, frying, searing, braising and deep frying. It is also capable of automatically loading and unloading. It comes in many sizes to suit all operations from 2x14 litres up to 150 litres in a single appliance. You can reduce space required in your kitchen and save up to 40% of electricity and 70% of water compared to conventional appliances such as tilting pans, kettles and brat pans.
Why is this product so important for the hospitality industry, and why should they buy this product from you?
With the Rational Group’s SelfCooking Center and VarioCooking Center you can deliver consistent high quality meals with ease, whilst knowing at the same time you are making a positive impact on the environment and cost savings on energy and raw materials.
When was your company established, and how long has it been in the Middle East?
In 1976 Rational invented the first combi-steamer which fundamentally changed the way large-scale and professional kitchens operate. Today the company is the worldwide market and technology leader in thermal preparation of food for commercial catering and haute cuisine, with a 54 % world market share. To put this in perspective more than 600,000 Rational combi-steamers are currently in use all around the world, this means practically every second unit installed is made by Rational.
Tel: +971 4 338 6615 • Email: s.parkedavis@rational-online.com • Website: www.rational-online.com
DID YOU KNOW?
More than 600,000 Rational combi-steamers are currently in use all around the world.
Outdoor Furnishing
Sun & Shades
Clients are requesting outdoor furnishing to resemble indoor furnishing; Roland Corko, sales director of Sun and Shades LLC, gives us the details
What is new in 2016 from your company?
The latest trend is the use of stamskin materials, which is artificial leather of the highest quality, durable for all weather conditions, and can even sustain Dubai’s harsh weather. We are using this excellent material as a fabric for completely upholstered outdoor furniture. Not only is this furniture durable, it also looks good.
What makes your products different from other products on the market, and can you share any recent product launches?
We are always trying to keep on track with new design trends. That’s why we make new designs every year, with new materials and technology. We have also recently launched a new collection — ‘haute couture 2016’. Interior designers are at the focal point of our business and we are always trying to assist them if they need anything in particular. We try and arrange all shop drawings, technical descriptions, 3D models; we even provide them with samples if they or the client insist on having them. This is what sets us apart from other players in the market.
What are some of your recent projects in the Middle East and what are the major challenges you face while executing projects?
Outdoor designs have dramatically changed. Designs become more like indoor, and materials which they use completely resemble the indoor ones, while at the same time keeping the resistance of the outdoor weather influences. These changes have gone so far that majority of designs are suitable either for indoor or outdoor use. The latest projects we delivered are Anantara Jabal Al Akhdar in Oman, Emaar BLVD Dubai, Westin Hotel in Doha, refurbishment of The Ritz-Carlton in JBR and the Al Fanar hotel in Oman. Although our delivery period is the shortest in the market, not more than 10 weeks from the confirmation of the shop drawings, we sometimes undercut this time, delivering projects sooner than promised by us.
Email: info@sunandshades.com • Web: www.sunandshades.com • Tel: +971 4 8857878
DID YOU KNOW?
The latest trend in outdoor furnishing is the use of stamskin materials, which is artificial leather of the highest quality, durable for all weather conditions
Mattresses
Towell Mattress & Furniture industry
General manager sales and marketing David Nixon talks about the new luxury mattress series launched by the company
What new products have you launched?
The latest launch of Towell Mattress & Furniture Industry (Spring Air Middle East) is the new 2016 Chattam & Wells series luxury mattress line.
What are some of the features and USPs of the product range?
The Chattam & Wells series is bolstered with features such as individually encased coils that are manufactured from high-tensile wire and fabric encased for independent motion. High resiliency foam is used which assures comfort, durability and support for years without leaving body impressions. The series also uses Joma wool that helps in creating a micro climate that assists in regulating body temperature and humidity. In addition the mattresses also feature talalay and SMT-visco foam.
What new products do you plan on launching soon?
We will be launching the ‘Sleep Sense Series’ which incorporates a choice of gel-infused memory foam and natural latex. This collection features opulent fabrics, soft tops, comfort layers of foam and advanced springs that deliver unrivalled rest and healthy sleep. TMFI has a range of mattresses under its hospitality collection and the product ranges cater to any star category of hotels. TMFI has furnished hotels not only in Middle East but also in Africa, India and Sri Lanka.
When was your company formed, and what international affiliations does it bear?
Towell Mattress & Furniture Industry (TMFI) was established in 1998 and is a part of the WJ Towell Group that has businesses in an array of different sectors. Beginning with Towell Spring, as its signature brand, TMFI then entered into a licensing agreement with Spring Air USA. Spring Air has been recognised as a mattress design innovator and leader, manufacturing its highest-quality mattresses for millions of people since 1926. For more than 90 years, Spring Air has set the standard for quality mattresses and sleep systems.
Web: www.towellmattressuae.com • Email: david@towellmattress.ae • Tel: +971 6 5345484
DID YOU KNOW?
Beginning with Towell Spring, as its signature brand, TMFI then entered into a licensing agreement with Spring Air USA, a 90-year-old company.
Interior Lighting
Vann-FID
Vann-FID managing director Espino Soodbakhsh talks about the latest lighting collection from the company
What is your new launch for this year?
Our latest decorative lighting collection which has been designed in the “Northern Lights” office in UK by international industry experts will be launched on the first day of The Hotel Show 2016, in Dubai.
Can you share more about this product and Why it is important the industry?
Our decorative lighting has been designed with extra attention to functionality for the hotels, use of latest technology and a trendy approach to familiar materials. During this process we have also ensured our clients would get the best value for money. The moment you enter any hotel, bar or restaurant, it’s the lighting that is responsible for setting the mood. Apart from aesthetic point of view, using the right lighting can also have dramatic savings in electricity consumption. We provide a bespoke one-stop service from conception to completion. Since we design and manufacture in-house, we can ensure that the designer’s vision is not compromised, and the whole process runs smoothly from concept to installation.
When was your company established, and how long has it been in the Middle East?
Vann-FID was established in 2001 on the backbone of a four-generation family business in interior design and furniture manufacturing. We have been operating in the Middle East from our Dubai office since 2011.
Email: info@vann-fid.com • Web: www.vann-fid.com • Tel: +97143605269
DID YOU KNOW?
At the Hotel Show the company will display its latest artwork and accessories tailored for the hospitality sector in collaboration with France-based Artasa.