Travel management company TVS Travels in Kuwait has renewed its long-standing business relationship with Sabre Corporation to support its regional and global growth, drive operational efficiencies and achieve a higher level of customer satisfaction.
“Our ambitious expansion strategy will see us extend into regional markets, and provide a new level of customer satisfaction and value throughout the travel journey,” said TVS Hyder group chairman Dr. Hyder Ali, in a statement.
“Sabre’s technology gives us a distinct advantage over our competitors. Their deep understanding of the travel industry, its challenges and future traveler expectations equip us with the right tools and technologies to stay ahead of the game and anticipate traveller needs. We will continue working with them to identify regional and global opportunities, and use their technology to create more personalised experiences.”
Sabre Travel Network Middle East commercial director for GCC and global partners Ramzi Al Qassab added: "The Kuwaiti market is rapidly evolving, driven by changing consumer and traveller expectations as well as availability and adoption of new technologies. Sabre’s investments in mobile, data, merchandising and automation technology helps TVS Travel agents meet these new needs, delivering a more seamless, customized traveler experience.We are committed to supporting TVS Travel’s expansion and providing industry-leading technology to support their growth. This is aligned with our desire to empower travel companies to become true travel consultants, and to grow and compete with global players."
TVS Travels will continue using Sabre technology to manage its business operations including shopping, booking and managing travel for its clients, as well as leverage mobile, data and automation capabilities to provide clients with a better, more personalised travel experience. The company will also benefit from a new range of capabilities when a new version of Sabre’s solution, Sabre Red Workspace, is launched next year.
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