Aloft Al Ain uses high-tech solutions to assist guests

Aloft Hotels, part of Marriott International, has launched a new hotel model in Al Ain that puts innovation at the forefront.

Located in the heart of Al Ain in Al Towayya, the hotel creates a modern, stylish, and personalised experience for guests by providing real-time tech solutions in the guest rooms, the kitchen, business centre, and the other hotel facilities.

Andreas Plum, general manager of Aloft Al Ain, said: “We want to make the hotel stay an unforgettable futuristic experience for our guests. Not only do we want our guests to be comfortable, but we want them to be amazed at how we have incorporated technology with hospitality.”

The hotel’s SPG Keyless application allows members of the Starwood Preferred Guest (SPG) programme to use their smartphone to check in, get their room number, and unlock their door. SPG Keyless works through the SPG app.

Further enhancing the in-room experience, the guest rooms also feature super-fast USB charging stations, Bluetooth speakers, wireless printers, and electronic do-not-disturb facility and paperless checkout options.

The hotel’s REX (Room Expeditor) is the first hospitality application to modernise the housekeeping room assignment process and effectively change how room attendants work.

All rooms are fitted with an efficient energy management system and the motion sensors switch off lights and other electronic equipment when the guest leaves the room.

The kitchen also has an electronic display screen for orders and a centralised online system that alerts management on the completion of orders. Foodies are in for a treat when dining at Aloft Al Ain as chefs prepare dishes using a sous-vide cooking method to enhance the flavours.

Aloft Al Ain has 153 guest rooms with contemporary designs and 22 suites including 10 Aloft Suites, 10 Savvy Suites, one Breezy Suite, and one Ultra Savvy Suite.