Stella Pinto, front office manager, Crowne Plaza Dubai - Deira

Stella Pinto has been with the Crowne Plaza Dubai Deira in 2011. Her achievements in the last 12 months were focused on guest experience, revenue generation & employee engagement. Her efforts with upselling and focus on loyalty have resulted in the hotel being one of the top properties in the region in enrolling guests to its loyalty programme - all of which have positively contributed to driving room and F&B revenue.

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