Abdelaziz Lbouir, director of security and safety, Fairmont Ajman

Abdelaziz Lbouir has, in the past year, improved security and safety level of the hotel, taking it from the fifteenth rank to third in JDP Guest Experience Index. He also also increased the team's job satisfaction scores to 100% in the yearly colleague engagement survey. He has also significantly increased safety and security awareness among all operational departments through constant training programmes.

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