RenDXB's GM Rick Zeolla on staff empowerment, leadership and how to fill rooms

Renaissance Downtown Dubai general manager Rick Zeolla speaks to online editor Sarakshi Rai on the pre-opening process, what makes a good leader, staff empowerment and how to fill up a new hotel.

The 298-key property has 65 suites, each with Burj Khalifa or Dubai Water Canal views and is located in Dubai's Business Bay district.