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New Melia Hotels to replace room keys with bracelets


Shishira Sreenivas, August 14th, 2018

Meliá Hotels International, in partnership with Oracle, is introducing bracelets to replace wallets and room keys.

The bracelet uses Bluetooth and short-range connection capabilities to allow guests to unlock the door to their room just by placing the bracelet next to the lock, as well as enabling them to pay for meals in the restaurants or other hotel services such as treatments in the spa.

The Meliá bracelet utilises the Oracle cloud to facilitate payments across all resort services and features a waterproof design. Bracelets are linked to the Meliá App, which allows users to track their spending throughout their stay. Guests are also able to set maximum credit limits, receive receipts or cancel services on the app.

Commenting on the tech integration, Meliá Hotels International vice president and CEO Gabriel Escarrer said: "At Meliá Hotels International we imagined a new type of vacation in which guests could enjoy all of our hotel services without having to worry about carrying around cash or ID. That is now a reality thanks to this innovative project in partnership with Oracle."

The pilot project for the technology is being carried out in two Company hotels located in Magaluf, Spain, Four additional hotels in the destination will add the devices in summer 2019, a statement said.