Amr AbdelAziz Baragith, front office manager, Mövenpick Hotel & Apartments Bur Dubai
One of the first achievements for Amr AbdelAziz Baragith was related to guest segmentation and scores. With the hotel mainly being a business-related facility, the property has witness a rise in German tourists. With the hotel sometimes receiving more than 150 German tourists, Baragith worked to smoothen the front office operations to match all German guests’ needs by allocating German speaking receptionists during the check-in process in order to ease the communication, offering welcome drinks and cold towels personally so he could introduce himself and also arranged additional shuttle buses to mall and beach.
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