Janice Soro, leasing manager, Fairmont Dubai
Janice Soro joined Fairmont Dubai in 2006 as a front desk agent, and was promoted to a front office coordinator’s role two years later and in 2010, showed interest to join the finance department as an accounting administrative assistant. In 2011, she was promoted to residences’ clerk role and two years later became an assistant leasing manager, overseeing eight colleagues and manning the residences reception desk. Through her work, Soro has successfully maintained a 95% occupancy year-on-year across the residences and office units, which resulted in an all-time highest score of 98% in the year-end guest satisfaction survey.
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