Hotelier recently sat down with three HR managers from UAE hotels to find out the coming recruitment trends and trends in interview processes for 2019. In one interview, the Fairmont Dubai HR manager revealed that its hotel recorded the highest staff turnover during 2018, prompting the hotel to sharpen its processes for attracting more new recruits in the coming year.
“For 2018, we have experienced the highest turnover we ever had in the company,” said Mary Redman, HR manager at the Fairmont Dubai, during the exclusive interview. Redman went on to say that the hotel is now offering “the right thing” to new recruits, which is aimed at attracting them to the Fairmont’s culture.
According to Redman, the Fairmont Dubai drive for new recruits includes targeting those who possess the confidence to make independent decisions without having to seek permission from a manager. “We want these types of forward thinkers who can assess a situation and make a smart decision on the spot,” she said.
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Keep an eye out for the full HR interview on the latest trends in recruitment processes and new recruits in the January issue of Hotelier Middle East.