Dubai World Trade Centre's (DWTC) hospitality division - Hospitality by DWTC - catered for 1,056 high-profile external events in 2018, serving a total of 415,293 guests.
Hospitality by DWTC has 148 chefs from 19 countries and more than 300 professionally trained service staff that cater for over two million people per year and can serve 15,000 covers a day. In 2018, DWTC’s catering fleet, consisting of nine refrigerated trucks, six 305-tonne dry trucks, and three buses, covered a distance of 435,396 km - equivalent to 10.86 times the distance around the world.
Some of the team’s biggest contracts in 2018 included the Etihad Airways Abu Dhabi Grand Prix, Cyber Quest 2018, Jubilee Games, Dubai International Boat Show, MEBAA, Sharjah Book Fair, ICCA Gala Dinner, as well as several royal weddings across the UAE with an average attendance of 2,000 per wedding. Events coming up this year include the Special Olympics World Games 2019, Dubai Airshow among others.
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By numbers, one of the biggest events DWTC catered to in 2018 required 12,641 man-hours for preparation, 26 food trucks and buses to transport the goods to the event venue, as well as 194 chefs and more than 400 operations staff to prepare and serve the food. The service required 54,000 items of glassware, 25,000 cups and saucers, 32,400 items of cutlery, and delivered 27,000 meals which required 1,400 kg of chicken, 916 kg of fish, 846 kg of beef, 850 kg of vegetables, 742 kg of rice, 348 kg of potato and 320 litres of cream, among other ingredients.
Specialising in bespoke, large-scale weddings, Hospitality by DWTC hosted 165 weddings at DWTC and a further 150 weddings at external venues managed by DWTC. In addition, the team provided catering services for 25 weddings at private venues across the UAE.
At the Salon Culinaire competition which took place alongside Gulfood 2018, the team won 37 awards, including 12 gold, 11 silver, 14 bronze, and the coveted title of ‘Best effort by an individual establishment’ for the eighth consecutive year.
Its AED 22 million (US$6m) kitchen with 3,650m² of working area allows for full in-house production and has been awarded the highest Dubai Municipality rating every year since opening in 2003 – only a handful of establishments to achieve the distinction. Its kitchen was also awarded Best Large Caterer by the Dubai Municipality and its workstations earn it HACCP /ISO22000K certification.
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