Money back guarantee for hotels
Hoteliers have been offered a no-lose opportunity with revenue management consultancy Total Revenue Solutions.
The UK-based company intends to offer an innovative approach to revenue management within hotel F&B-, leisure-, spa- and recreational departments, and the Upselling Programme comes with a money-back guarantee.
“Lively and unique training is the key to employee engagement and will help hotels to build a revenue culture that will endure through good and bad times. We guarantee revenue management with personality,” said Total Revenue Solutions director Jennifer Keen.
“In the challenging economic conditions we are currently experiencing, there has never been a more opportune time to focus on revenue management and your wider commercial strategies,” she added.
The consultancy, which has recently launched in the Middle East, is offering its “recession-busting offer”, which guarantees a return on investment for its up-selling training programme, Keen told Hotelier Middle East.
The one and a half day training course with one day onsite follow up is designed for any customer facing team members with the opportunity to sell.
“The aim of this programme is to maximise incremental revenue opportunities within your business through all revenue streams,” Keen explained.
“Delegates will cover understanding buying behaviours, pacing and the five W’s, features and benefits, asking for the business, what constitutes “effective” upselling, effective incentives and post programme follow up plan.”
Furthermore, there is 11 months of follow up (via email or Skype Call) and TRS guarantees if, at the end of the 12 month period*, your company has not received a 10:1 return, they will refund the full cost of your training**
For further information please visit www.totalrevenuesolutions.com or contact Jennifer at Jennifer.keen@totalrevenuesolutions.com
*Based on a minimum of 12 delegates completing the training, and all delegates completing their post academy project and follow up.
**Less travel and expenses