Bryan Guerrero Labrador
Accommodation supervisor
Hilton Kuwait Resort

Labrador is responsible for ensuring team housing operates as smoothly and efficiently as the hotel does.

Believing that the back-of-house should be of the same standard as the front-of-house creates a challenge, especially when you are dealing with twenty-four different nationalities under one roof.

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Labrador knew he needed to become multi-skilled so he carried out cross-training in the
engineering department and learned how to paint so he could maintain the apartments.

Recently, one of the team restaurant supervisors resigned so every Sunday he supervises the team restaurant.

Furthermore, during the vacation of the HR administrator, Labrador trained to fill their shoes and is now able to hold the fort for a month, together with the director of human resources and training.