Karen Thorburn
Regional director of training
Kempinski Hotels Middle East & Africa
Australian Karen Thorburn has been with Kempinski Hotels for more than three years.
She led Palazzo Versace in the building of its worldwide recognised hotel school and developed a national framework for hoteliers’ learning and development at TAFE.
Through her warm and whole-hearted personality she has led a team of
600, while increasing performance and nurturing employee satisfaction.
Karen has turned around 13 hotels in the region, working closely alongside the hotels’ general managers.
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Her training methods have been recognised companywide and have gained her the unofficial title of ‘global director of FISH management’.
Her 'Fish' philosophy is built around the traits 'be there', 'play', 'make their
day' and 'chose your attitude'.
“Karen is leading by example, with the highest level of integrity and heart,” said Kempinski regional assistant manager people management Michael Wierling.
“She is the embodiment of leadership for me and for many others at our company.”
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Dec 25, 2011 , United Arab Emirates
It is wonderful personality in order to listening to our requirement and for the suggestions too
Dec 25, 2011 , United Arab Emirates
It is wonderful personality in order to listening to our requirement and for the suggestions too