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UAE hotels welcome cash from ash cloud


Hotelier Middle East Staff, April 18th, 2010

Many UAE hotels are witnessing a surge in occupancy as European-bound holiday makers and passengers in transit through the regions airline hubs are left stranded.

Aldar Hotels & Hospitality managing director Paul Bell said The Yas Hotel was already hosting a number of international guests because of the FIA Gt at Yas Marina Circuit at the weekend, but they were making the most of the situation.

“After the first couple of days of uncertainty, most guests seem to be bedding in and getting comfortable. Our pool sides are full and the restaurants are buzzing, most people seem intent on enjoying themselves despite the delays,” Bell asserted.

“We have had requests from airlines for an allocated number of rooms so that they can plan for their passengers, The Yas Hotel has responded accordingly.”

Crowne Plaza Abu Dhabi Yas Island general manger Dieter Franke said the hotel had seen an increase in bookings due to the flight disruption and acknowledged that room rates were “determined by current availability and demand”.

Franke said he expected the situation to last for a few days, but there was “a good cooperation and communication between the airlines and hotel”.

Staybridge Suites Abu Dhabi Yas Island hotel manager Fady Sawaya concurred with Franke adding that the feedback from guests had been positive.

“They are pleased with the product and the services they are receiving in our hotels. Some guests have taken this as an option to further explore Abu Dhabi city and its surroundings,” Sawaya added.

In a proactive move, Spa InterContinental responded to the situation, by offering a 50% discount on all treatments to those in possession of a cancelled flight ticket between April 16 to 20.

The company said guests could use “the power of nature” to their advantage, by booking a “Hot Clay and Olive Wrap” or a “Magnetic Mineral Body Scrub”.