EmQuest ties up with Indian Rail

EmQuest has announced that Indian Rail – one of the largest rail networks in the world – can now be booked through its online system.

Travel agents have access to real- time seat availability and the ability to book, manage and confirm tickets.

Around 38.7 million bookings were processed for Indian Rail in 2008-09 which signals a major additional revenue opportunity for agents.

Naz Naziri, senior vice president, EmQuest said the new service would be of huge benefit to the large customer base travelling to India from the GCC.

“We’re getting Indian Rail connected in the next few months to agencies here, because a lot of people who go to India need to be able to take a rail, to their village or wherever they want to go to and they don’t want to go the station and queue up. They’d rather just get there and go. So they don’t mind paying a service charge to the travel agent here so that everything is in hand.”

She added: “We think this is a very unique offering that we will have. Not only for this market but a lot of Emirates customers want to buy Indian rail – because India is a big market, so even people who are travelling from other places on business need to have the ability to get places. We can connect this not just to our network but also to the whole emirates network.”