10 innovations spearheaded by the regional hospitality industry
Hotelier Middle East takes a look at a number of different initiatives in the regional hospitality and food & beverage industry that shows the resilience and innovation championed by hoteliers and restaurateurs
Local Measure launches a real-time hotel customer feedback tool
Pulse is designed to address issues immediately and consequently improve the bottom line metrics
Assa Abloy partners with OpenKey for digital key solution
OpenKey is a developer of hotel entry mobile applications
Instaroom launches web-based concierge platform for hoteliers
Communication solution for hoteliers is designed to engage customers, lower distribution costs, and manage complex bookings
Exterity expands Middle Eastern team to sustain market growth
The company recently celebrated its 10th anniversary in the region
Amazon partners with Marriott to launch Alexa for Hospitality
Guests can just ask Alexa for more towels, to play music or even to just check out
AccorHotels tests facial recognition in Brazil
The advanced technology is aimed at improving the customer experience
Emaar picks Microsoft Dynamics 365 for finance and operations
Company will use Dynamics 365 for finance & operations to support expansion and improve service levels
Airbnb introduces new Snapchat-like Travel Stories feature
Travellers can now upload videos that show the highlights from their trips
Marriott and Al Tayyar Travel Group sign agreement
The real-time connectivity agreement allows Al Tayyar direct access to Marriott International's global portfolio of hotels
Crowne Plaza Dubai appoints director of engineering
Shailesh Kumar has more than 20 years of experience in the hospitality industry with Marriott and Oberoi
Avaya partners with Arowana to deliver customer experience solutions
The two companies had previously worked together to deliver the Houdini, a guest experience solution suite
Micro-stays app Byhours launches in Dubai, Abu Dhabi and Bahrain
Byhours is a Spain-based hotel booking mobile app that allows guests to book hotels in sets of three, six or 12 twelve hours with no fixed check-in time
Hotels to spend AED2.45m by 2022 to broaden bandwidth, retain tech traveller loyalty
Average 300-room hotel in Dubai faces AED2.45 million bill to upgrade Internet connectivity over coming five years
IBM launches Watson Assistant for hospitality to enhance guest engagement
The assistant allows hotels to either combine the technology with existing digital voice, app or chat platforms or build a new one
Waldorf Astoria Dubai launches mobile ordering in outdoor areas
The hotel has joined with wi-Q Technologies