10 innovations spearheaded by the regional hospitality industry

Hotelier Middle East takes a look at a number of different initiatives in the regional hospitality and food & beverage industry that shows the resilience and innovation championed by hoteliers and restaurateurs

Local Measure launches a real-time hotel customer feedback tool

Local Measure launches a real-time hotel customer feedback tool

Pulse is designed to address issues immediately and consequently improve the bottom line metrics

Assa Abloy partners with OpenKey for digital key solution

Assa Abloy partners with OpenKey for digital key solution

OpenKey is a developer of hotel entry mobile applications

Instaroom launches web-based concierge platform for hoteliers

Instaroom launches web-based concierge platform for hoteliers

Communication solution for hoteliers is designed to engage customers, lower distribution costs, and manage complex bookings

Exterity expands Middle Eastern team to sustain market growth

Exterity expands Middle Eastern team to sustain market growth

The company recently celebrated its 10th anniversary in the region

Amazon partners with Marriott to launch Alexa for Hospitality

Amazon partners with Marriott to launch Alexa for Hospitality

Guests can just ask Alexa for more towels, to play music or even to just check out

AccorHotels tests facial recognition in Brazil

AccorHotels tests facial recognition in Brazil

The advanced technology is aimed at improving the customer experience

Emaar picks Microsoft Dynamics 365 for finance and operations

Emaar picks Microsoft Dynamics 365 for finance and operations

Company will use Dynamics 365 for finance & operations to support expansion and improve service levels

Airbnb introduces new Snapchat-like Travel Stories feature

Airbnb introduces new Snapchat-like Travel Stories feature

Travellers can now upload videos that show the highlights from their trips

Marriott and Al Tayyar Travel Group sign agreement

Marriott and Al Tayyar Travel Group sign agreement

The real-time connectivity agreement allows Al Tayyar direct access to Marriott International's global portfolio of hotels

Crowne Plaza Dubai appoints director of engineering

Crowne Plaza Dubai appoints director of engineering

Shailesh Kumar has more than 20 years of experience in the hospitality industry with Marriott and Oberoi

Avaya partners with Arowana to deliver customer experience solutions

Avaya partners with Arowana to deliver customer experience solutions

The two companies had previously worked together to deliver the Houdini, a guest experience solution suite

Micro-stays app Byhours launches in Dubai, Abu Dhabi and Bahrain

Micro-stays app Byhours launches in Dubai, Abu Dhabi and Bahrain

Byhours is a Spain-based hotel booking mobile app that allows guests to book hotels in sets of three, six or 12 twelve hours with no fixed check-in time

Hotels to spend AED2.45m by 2022 to broaden bandwidth, retain tech traveller loyalty

Hotels to spend AED2.45m by 2022 to broaden bandwidth, retain tech traveller loyalty

Average 300-room hotel in Dubai faces AED2.45 million bill to upgrade Internet connectivity over coming five years

IBM launches Watson Assistant for hospitality to enhance guest engagement

IBM launches Watson Assistant for hospitality to enhance guest engagement

The assistant allows hotels to either combine the technology with existing digital voice, app or chat platforms or build a new one

Waldorf Astoria Dubai launches mobile ordering in outdoor areas

Waldorf Astoria Dubai launches mobile ordering in outdoor areas

The hotel has joined with wi-Q Technologies


EDITOR'S CHOICE »
Oman tourism arrivals to increase 5% annually to 2023, according to ATM report
TRAVEL Oman tourism arrivals to increase 5% annually to 2023, according to ATM report

Arrivals to Oman to increase at a CAGR of 5%, fuelled by visitors from India who accounted for 21% of total arrivals in 2018

COMMENT: Saudi Arabia's giga-projects are catalysts of change
Business COMMENT: Saudi Arabia's giga-projects are catalysts of change

Giga-projects is one of six different streams created by Saudi's Public Investment Fund (PIF) around which it has structured its investment plan

Interview: Expedia's Cyril Ranque
Business Interview: Expedia's Cyril Ranque

Providing value across hotel market segments through Expedia's Lodging Partner Services

HOT PRODUCTS OF THE WEEK»
Product Focus: Duni's eco-conscious collection
Product Focus: Duni's eco-conscious collection

Stylish products made from eco-conscious materials to tap into the increasingly lucrative take-away market

Product Focus: Aliseo's Nexxus
Product Focus: Aliseo's Nexxus

The Nexxus is an aesthetic complement to today's modern bathroom

Product Focus: LaCimbali S20
Product Focus: LaCimbali S20

The LaCimbali S20 is well suited to locations with a production of about 200 cups a day


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Back Of House

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Food & Beverage

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People

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Business

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LEISURE

Jumeirah at Saadiyat Island Resort to host eco-friendly swimming competition

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