Westin hotels in Middle East and Africa champion 'JOMO'
Westin hotels in the Middle East and Africa and around the world are offering wellness experiences as an alternative to constant digital connectivity
Waldorf Astoria Dubai Palm Jumeirah launches 'jet lag guru' concierge service
The complimentary service will provide guests with advice on how to combat jet lag and help arrange tailored experiences
Heather Laverne joins Hilton's EMEA team
She assumes the role of vice president - customer engagement, loyalty and partnerships for Europe, Middle East and Africa
Dubai's concierges welcome Google Assistant's Interpreter Mode
Google Assistant's Interpreter Mode was launched in a pilot across a number of hotels in the US: Caesar’s Palace Las Vegas, Hyatt Regency in San Francisco and Dream Downtown in New York City
Meet Sitora Skudutis, W Dubai - The Palm's W Insider
Hotelier Middle East chats with Dubai's W Insider about her job, why she's the perfect fit for the role, and gets her advice for other Insider hopefuls
FOH Interview: Premier Inn Dubai Investments Park's Mohamed Elkholy
Mohamed Samir Helmy Elkholy, reception team member, Premier Inn Dubai Investments Park, says that it is important to listen to the guest and treat what they have to say with seriousness
FOH Interview: Nassima Royal Hotel's Kudzanayi Chigwedere
Kudzanayi Chigwedere, the winner of AICR UAE's Receptionist of the Year award this year, has been working at the Nassima Royal Hotel for nearly two years
IHG brings back popular promotion programme
Rewards Clubs members can take advantage of this promotion on bookings made before November 17, 2018 and between December 13, 2018 and February 28, 2019
Luxury concierge company to make UAE debut at Abu Dhabi F1 Grand Prix
The luxury concierge company will be offering private and corporate global concierge services to the VIP clientele
FOH Interview: Kempinski Hotel Mall of the Emirates's Elena Guseva
Elena Guseva says communication skills are extremely important for butlers. The role demands a high level of emotional intelligence to ensure all dialogue is tailored to each guest
Hilton partners with Foursquare to launch new app feature
Guests at Hilton's 28 markets can receive travel tips from the Hilton Honors App
Millennium Resort Mussanah opens registration for Millennium Triathlon
Registration is now open for the September 21, 2018 sporting event in Oman
FOH Interview: The Residence Tunis' Imed Ziedi
Having served 22 years at The Residence Tunis, Tunisia, hotel concierge Imed Ziedi, the first Les Clefs d'Or in Tunisia, shares his goals and achievements
Les Clefs d'Or UAE elects ExCom for Bahrain Hotel Concierge Group
Four new members also pinned with the Golden Key to Les Clefs d'Or
The Kempinski kid: Interview with Kempinski Hotel Muscat's Luca Valdevit
Having grown up, professionally and personally, while working various jobs within Kempinski Hotels around the world, Luca Valdevit says the dynamic industry always keeps things interesting
AccorHotels combines Fairmont, Raffles and Swissotel loyalty programs
The hotel operator has finally combined all loyalty programmes under its Le Club Accor Hotels programme
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