Westin hotels in Middle East and Africa champion 'JOMO'

Westin hotels in the Middle East and Africa and around the world are offering wellness experiences as an alternative to constant digital connectivity

Protea Hotels named coolest hotel brand in South Africa

Protea Hotels named coolest hotel brand in South Africa

The Marriott hotel brand took the title for the 8th year in a row

Anica Roch joins Ajman Hotel as front office manager

Anica Roch joins Ajman Hotel as front office manager

The German national has moved to the UAE from the Maldives; this is her first time working in the Emirates

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish

Salalah Rotana Resort director of leisure Salah Hashish says maintaining good relations with guests is one of the pillars of hospitality

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit

The Four Seasons Silicon Valley is not accepting reservations from April 2-7, Recode reported

6 hotels that rely on robot staff for guest relations

6 hotels that rely on robot staff for guest relations

As hotels around the world are looking to up their digital game, these hotel robots are ahead of the curve

Product is key says Hotelier Express' GM of the Year for branded/chain hotel

Product is key says Hotelier Express' GM of the Year for branded/chain hotel

Guzman Muela was named the GM of the Year in the branded hotel category during Hotelier Express Awards 2018

FOH Interview: Sundus Rotana Muscat's Mina Fathy

FOH Interview: Sundus Rotana Muscat's Mina Fathy

Sundus Rotana Muscat's assistant guest services manager Mina Fathy believes that paying attention to detail and being both friendly and service-oriented are vital skills within guest relations

FOH interview: Pullman Dubai Creek City Centre's Reda Zerrouk

FOH interview: Pullman Dubai Creek City Centre's Reda Zerrouk

Pullman Dubai Creek City Centre hotel manager talks about service

Hotelier Awards 2017 shortlist: Concierge/Guest Services Person

Hotelier Awards 2017 shortlist: Concierge/Guest Services Person

The front office heroes dealing with guests on a regular basis now vie for the title of Concierge/Guest Services Person of the Year at the Hotelier Awards 2017

Brand View: 'Entertainer Guest' app to enhance your guests' experience

Brand View: 'Entertainer Guest' app to enhance your guests' experience

The in-destination platform, set to launch in September 2017, will act as a mobile concierge offering hotel guests the ability to explore both the hotel and the UAE

SevenRooms to roll out at Jumeirah Group's Dubai restaurants

SevenRooms to roll out at Jumeirah Group's Dubai restaurants

Reservation, seating and guest management platform, SevenRooms, is set to improve guest experience, streamline F&B operations and unlock F&B data

Marriott Rewards and Starwood Preferred Guest announce new offers

Marriott Rewards and Starwood Preferred Guest announce new offers

By registering for the promotion, members will earn 1,000 Starpoints for eligible stays within the earning period at participating hotel

Six Senses launches Earth Lab to promote sustainability

Six Senses launches Earth Lab to promote sustainability

All properties now have a space dedicated to sustainability

Four Seasons Hotel Amman chief concierge handed golden keys

Four Seasons Hotel Amman chief concierge handed golden keys

Taleen Halaseh, the chief concierge at the Four Seasons Hotel Amman, received her golden keys from Les Clefs D'Or

Anantara property in Oman introduces service gurus

Anantara property in Oman introduces service gurus

Al Baleed Salalah by Anantara has rolled out specialised staff aimed at enhancing guest experience


EDITOR'S CHOICE »
Oman tourism arrivals to increase 5% annually to 2023, according to ATM report
TRAVEL Oman tourism arrivals to increase 5% annually to 2023, according to ATM report

Arrivals to Oman to increase at a CAGR of 5%, fuelled by visitors from India who accounted for 21% of total arrivals in 2018

COMMENT: Saudi Arabia's giga-projects are catalysts of change
Business COMMENT: Saudi Arabia's giga-projects are catalysts of change

Giga-projects is one of six different streams created by Saudi's Public Investment Fund (PIF) around which it has structured its investment plan

Interview: Expedia's Cyril Ranque
Business Interview: Expedia's Cyril Ranque

Providing value across hotel market segments through Expedia's Lodging Partner Services

HOT PRODUCTS OF THE WEEK»
Product Focus: Duni's eco-conscious collection
Product Focus: Duni's eco-conscious collection

Stylish products made from eco-conscious materials to tap into the increasingly lucrative take-away market

Product Focus: Aliseo's Nexxus
Product Focus: Aliseo's Nexxus

The Nexxus is an aesthetic complement to today's modern bathroom

Product Focus: LaCimbali S20
Product Focus: LaCimbali S20

The LaCimbali S20 is well suited to locations with a production of about 200 cups a day


FREE NEWSLETTERS:

Receive daily updates and breaking news from HotelierMiddleEast.com
Email:








Digital Edition»
  • Click to view our latest Supplement issues:
    Caterer Middle East Supplement Hotelier Middle East KSA Supplement Caterer Middle East Kitchen Supplement
    Latest Reports:
    Human Capital Report 2017Hotelier Middle East Housekeeping Report 2016
    Click on the image to view our digital editions of the magazines and subscribe:
    Hotelier Express
    Subscribe Now!
Hotelier Directory »
Search our database of more than 2,700 industry companies

Browse the directory »

ALSO IN HotelierMiddleEast.com »

Front Of House

The St. Regis Abu Dhabi to host Balinese energy healer in April

The Remede Spa will offer private healing sessions and a group healing class hosted by Guru Made Sumantra

Read more
Back Of House

Sheraton Grand Hotel to go dark for one hour as part of Earth Hour

Sheraton Grand Hotel, Dubai will go dark for one hour on March 30, as part of the Earth Hour 2019 initiative

Read more
Food & Beverage

Abu Dhabi: Dining and entertainment destination on target to open in Q4, 2020

Located next to five-star hotels, the development includes seven key districts spanning more than 2.4km of waterfront walkways

Read more
People

Marriott’s Aloft Hotels hires general manager

Marriott Internationals’ Aloft Kuala Lumpur Sentral has employed Rubel Miah as its general manager.

Read more
Business

700 guests rescued after high-rise hotel in Saudi catches fire

A high rise hotel close to Makkah in Saudi Arabia caught fire, officials from the Kingdom’s fire services have announced.

Read more
LEISURE

Jumeirah at Saadiyat Island Resort to host eco-friendly swimming competition

To raise awareness about disposable plastic pollution, Abu Dhabi’s Jumeirah at Saadiyat Island Resort will be hosting a swimming competition — Swim for clean seas.

Read more