Westin hotels in Middle East and Africa champion 'JOMO'
Westin hotels in the Middle East and Africa and around the world are offering wellness experiences as an alternative to constant digital connectivity
Protea Hotels named coolest hotel brand in South Africa
The Marriott hotel brand took the title for the 8th year in a row
Anica Roch joins Ajman Hotel as front office manager
The German national has moved to the UAE from the Maldives; this is her first time working in the Emirates
FOH Interview: Salalah Rotana Resort director of leisure Salah Hashish
Salalah Rotana Resort director of leisure Salah Hashish says maintaining good relations with guests is one of the pillars of hospitality
After The Plaza Hotel, the Saudi delegation takes over Silicon Valley hotel during US visit
The Four Seasons Silicon Valley is not accepting reservations from April 2-7, Recode reported
6 hotels that rely on robot staff for guest relations
As hotels around the world are looking to up their digital game, these hotel robots are ahead of the curve
Product is key says Hotelier Express' GM of the Year for branded/chain hotel
Guzman Muela was named the GM of the Year in the branded hotel category during Hotelier Express Awards 2018
FOH Interview: Sundus Rotana Muscat's Mina Fathy
Sundus Rotana Muscat's assistant guest services manager Mina Fathy believes that paying attention to detail and being both friendly and service-oriented are vital skills within guest relations
FOH interview: Pullman Dubai Creek City Centre's Reda Zerrouk
Pullman Dubai Creek City Centre hotel manager talks about service
Hotelier Awards 2017 shortlist: Concierge/Guest Services Person
The front office heroes dealing with guests on a regular basis now vie for the title of Concierge/Guest Services Person of the Year at the Hotelier Awards 2017
Brand View: 'Entertainer Guest' app to enhance your guests' experience
The in-destination platform, set to launch in September 2017, will act as a mobile concierge offering hotel guests the ability to explore both the hotel and the UAE
SevenRooms to roll out at Jumeirah Group's Dubai restaurants
Reservation, seating and guest management platform, SevenRooms, is set to improve guest experience, streamline F&B operations and unlock F&B data
Marriott Rewards and Starwood Preferred Guest announce new offers
By registering for the promotion, members will earn 1,000 Starpoints for eligible stays within the earning period at participating hotel
Six Senses launches Earth Lab to promote sustainability
All properties now have a space dedicated to sustainability
Four Seasons Hotel Amman chief concierge handed golden keys
Taleen Halaseh, the chief concierge at the Four Seasons Hotel Amman, received her golden keys from Les Clefs D'Or
Anantara property in Oman introduces service gurus
Al Baleed Salalah by Anantara has rolled out specialised staff aimed at enhancing guest experience