Program Objectives:

By the end of the program, participants will be able to:
* Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment).
* Plan and implement effectively all activities related to fleet management and distribution.
* Manage the organization, personnel, and operational requirements for a successful transportation/distribution department.

This Program is designed for:
Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPEs.

Program Fees:
Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

Program Outline:

Fleet and Transport Management

* Definitions of Fleet Management
* Objectives and Costs of Fleet Management
* Opportunities and Constraints in the Arab World

Superior User/Customer Service

* What Is Customer Service in a Fleet Environment?
* The Secret of Superior Service
* Qualifying Contractors
* Dealing with Suppliers and Contractors

Vehicle Management

* Vehicle Selection Criteria
* Own or Contract Analysis
* Optimizing Costs
* Managing Vehicle Replacement
* Vehicle Specifications and Inventory System
* Preventive and Corrective Maintenance

Workshop Management

* Workshop Layout and Tools
* Manpower Efficiency

Loss Control/Safety Management

* Safety Hazards in Fleet and Workshop Operations
* Planning for and Controlling Safety

Transportation and Distribution Management

* Tracking and Monitoring Vehicles
* Selection of the Best Mode of Transport
* Structuring Distribution Routes

Managing the Fleet Organization

* Leading, Training and Motivating the Team
* Budgeting and Cost Control
* Key Performance Indicators
* The Balanced Scorecard of Fleet and Transport
* Performance Evaluation and Improvement

Pre-requisites
None

Delivery Type
Group-Live