Program Objectives:

By the end of the program, participants will be able to:
* Define Employee Relations as a function and list its main role within Human Resources.
* Organize employee records and files cost effectively.
* Improve employee discipline through better attendance management.
* Resolve employee grievances in a fair and responsible manner.
* Enhance morale through better recognition programs and welfare activities.

This Program is designed for:
Employees in the functions of Employee Relations, Human Resources or Personnel & Administration who are directly or indirectly responsible for providing support services to internal customers within the organization. This program is worth 25 NASBA CPEs.

Program Fees:
Per participant - USD 3700
Frequent nomination - USD 3330
(including coffee breaks and a buffet lunch daily)
One extra free place for every 2 paid nominees on the same program and dates
Discount Plans, Refunds & Cancellations Policy

Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.

Program Outline:

Employee Relations
* Definition of Function
* Main Duties and Responsibilities
* Employee Relations (ER) versus Human Resources (HR)
* Employee Relations versus Personnel and Administration

Managing Employee Files and Records
* File Content and Organization
* Updating Employee Files
* Automated versus Hard Copies: Pros and Cons
* Human Resources Information Systems (HRIS)

Attendance Management
* Punctuality and Discipline: Whose Responsibility Is It?
* Flexi-time: Pros and Cons
* Absenteeism: Reporting and Analysis

Employee Grievances
* Definition of Grievance
* Grievances versus Complaints
* Grievance Resolution Procedures

Employee Welfare
* Employee Health: Monitoring and Reporting Sick Days
* Employee Counseling

Employee Recognition
* Service Awards
* Social Functions

Communicating with Employees
* Organizational Newsletters