FEE:
5,800 AED

MODULE DESCRIPTION
The financial success of a hotel is heavily dependent upon the planning which goes into it. This module will give you the insights on the critical steps and time-path of hotel opening phases covering the important aspects from feasibility; construction; operations planning & budget; recruitment & training to soft opening and full operations.

As a customized process of Hotel Opening is complex, linking different parties (internal as well as external) and processes is crucial to a successful result. The roles and responsibilities of each party will be explained as well as the tasks and functions of the pre-opening team covering from manpower planning to creating SOP’s and defining the activities for all departments; operational as well as non-operational.

Participants will learn about the processes within the construction and FF&E phase which are known to have typical complications and are high risk areas through lecture-discussions, individual and team exercises.

LEARNING OBJECTIVES
By the end of the Module, participants will be able to:

Knowledge
• Explain the critical path of a Hotel pre-opening and opening phase.
• Assess the progress of each party that is involved.
• Understand the roles and the importance of each party involved and their effect on the ultimate success of the hotel.

Competencies
• Explain the importance of all aspects of planning and budgeting in a hotel opening phase.
• Be able to outline a project schedule.
• Analyze the risk factors during each phase of the planning process.

Mindset
• Value the diversity of work of all parties involved
• Enjoy the success of a successful hotel opening

METHODOLOGY
Interactive lecture-discussions, Case studies & Practical exercises

PARTICIPANTS
Managers, Executives and Professionals interested and involved in Hotel Opening Projects.

MODULE LEADER
JOS JUMELET is a Senior Consultant at LHC. He is an operator at heart and has great experience in the field of hotel Management. He has experience in leading owned, managed and franchised hotels. He is result oriented with a strong focus on quality.

He has also gained experience in the leisure industry, which reinforces his strong knowledge of owner – operator relations. Jos has been involved in hotel selling and acquisition as well as in rebranding.

He has additional project experience in hotel renovations, extensions and has overseen clustering activities. Jos is an alumnus of Ecole Hôtelière de Lausanne. He speaks English, French, German and his mother tongue Dutch.

RECOMMENDED READINGS
• Walter A. Rutes, Richard H. Penner and Lawrence Adams: Hotel Design, Planning and Development, W.W. Norton & Company, ISBN 0-393-73055-7

Contact Info

Office 2305, Indigo Icon,Plot F3
Jumeirah Lakes Towers
P.O. Box 215449
Dubai, United Arab Emirates

Tel: +971 4 369 5322
Fax: +971 4 369 5323
Mob: +97 155 1226222

web.: www.bhostservices.com