L-R: Hanna Azzi, executive assistant manager for rooms and Mahjoub Kammoun, head butler, St. Regis Doha.
The St. Regis Doha has recruited more than 40 professional butlers from around the world, in line with its plan to have a butler for each guest staying at the hotel.
"The St. Regis butler service is one of the defining features of our hotel, and part of our promise to our guests that they will have a truly memorable stay. Each of our new butlers is currently undergoing months of extensive training so that they understand the history and performance expectations of the St. Regis butler, and we believe that guests in Qatar will truly value this service," said Mahjoub Kammoun, head butler.
The hotel, which is scheduled to open later this year, will focus on bespoke luxury — of which the butler service is a key element.
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"One of the unique experiences for our guests is that the main point of contact throughout their stay is their own butler, helping them with every request. In order to deliver this experience, we have a huge team behind the scenes ensuring that housekeeping, laundry and service levels are immaculate," explained Hanna Azzi, executive assistant manager for rooms.
Every guest who stays at the hotel will be provided with their own butler for the duration of their stay. Any request, whether guests require a perfectly-pressed suit or a last-minute gift for a loved one, will be tailored to match their specific requirements and tastes.
Butlers will be available for guests around the clock, instantly accessible by page from the guest's room or through the E-Butler service, which enables guests to email their butler with their requests anytime, either from the hotel or even off-property.
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