Ninoy Aquino International Airport, the Philippines’ main airport located in the capital Manila, was voted the world’s worst airport in a global budget-travel guide.
The title was given based on guest complaints of thieving staff, dirty toilets and poor infrastructure at the airport’s Terminal 1 published by readers on sleepinginairports.net.
The country’s government has pledged to improve the 30-year-old facility following the ranking.
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"The customer is always right. This will serve as a challenge to do what we have to do faster and better," Phillippines transport secretary Manuel Roxas told AFP.
"There are already plans and ongoing actions but clearly this is not enough so we will expand our efforts," he added.
Oct 29, 2011 , United Arab Emirates
First things first, Mr DOTC Sec. Let's weed out first d corrupt & dishonest personnel. In one of my flights, I lost a camera as I inadvertently left it at a rear seat pocket. Similarly, my wife lost a brand new straw hat bought in d departure area. We should hire trustworthy people like d simple...
Oct 29, 2011 , Philippines
Philippine Government should do about it. If they want the Tourism industry to bloom. They should start where the tourist are arriving and that's the airport. If they want to make an impression (First impression last)!