Arun Narayanan of Blue Orange Restaurant, The Westin, Dubai, picked up the award for Restaurant Manager of the Year, recognised for the increase in covers at the outlet in such a short time.
He emphasised a guest focused service was key, when speaking to Caterer Middle East at the time:
“I believe it all starts with Westin service culture. It’s an ongoing and hands-on training process for each and every individual who is in direct guest contact. As my team is large we broke them down into smaller teams led by a certified trainer.”
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Since then, Narayanan has moved on to become assistant director of F&B at the W Doha Hotel and Residences.
"I have moved forward in Starwood Hotels and am currently working for W Hotel in Doha, Qatar as Assistant Director of Food and Beverage. It’s been only 2 weeks now and I find Qatar exiting as there is plenty of opportunity for a young hotelier like me. The future of Qatar looks very promising, and with the country’s development comes hospitality requirements in terms of rooms and restaurants. My focus will be to dissolve into the trends and demands of the state and deliver the best of the best at affordable prices. Be innovative and at the same time make sense and be operational friendly. I wish good luck to all Caterer Award nominees of 2012."
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