Khaled El Gammal, Dar Al Tawhid InterContinental
About Khaled
A Bachelor of Arts specialising in sociology at Al Shams University, Cairo, Egypt, Khaled Mohammed El Gammal joined Dar Al Tawhid InterContinental Makkah, Saudi Arabia as F&B manager in January 2002. Khaled has worked on his own development and has strongly contributed towards the business of the hotel. During his career, he was also part of the opening team at Semiramis InterContinental & InterContinental Hotel in Sharm El-Sheikh Egypt.
Above and beyond the call of duty…
From Royal dignitaries, diplomats and high profile guests, Khaled, has implemented strategic innovations in food & beverage. Working in a high demand culture, he utilises the “Know-Your-Guest” technique, introducing various theme nights, innovative presentations, while adding a special elegance to the service culture. Under his leadership he has re-engineered the service process, improved the product, F&B menus and selection of recipes which generated significant F&B revenue of $19 million. He re-engineered the minibar and generated revenue of 23% above budget. Studied and renewed strategy for banqueting services and generated revenue of 300% above budget in this segment. Khaled is proactive in food safety and took a lead role in the complete 100% implementation of HACCP. Khaled is also a front runner participant in his colleague’s welfare. During the main hotel staff party he takes a lead role in making the function arrangements and is very aggressive in leaving no stone unturned ensuring a successful event. He is highly popular within local charities for his contributions.
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Testimonials for Khaled
“Colleagues and business associates admire his professionalism, creativity and the business sense. He is very popular in the business community for his sheer determination and out-of-the way approach for satisfying the guests.” anon.
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Oct 28, 2012 , United Kingdom
As a guest at Hilton RAK my wife and I have known Marino for several years and have seen at first hand, many times, the dedication and genuine commitment to hospitality that he exudes. He is an example and role model that many staff aspire to equal. He will be an invaluable asset to any hotel in...
Oct 19, 2012 , United Arab Emirates
In this ever evolving and growing hotel industry, Mr Marino is an exemplary person who embodies the true spirit of hospitality. He has utilized his past and his future visions to bring RAK Hiltion Resort and Spa to the forefront on the global map of hospitality. I have been a part of his team and...