Syed Taha Mustafa, systems manager, InterContinental Riyadh
About Syed
He joined as Systems supervisor at InterContinental Riyadh in 2001 and based on the performance he was promoted to the position of assistant IT manager during the 4th quarter of the same year. Once the IT manager was moved to the other property he was promoted to the position of IT manager with the confidence that he can handle the IT operation as of January 2002. Later he was transferred to InterContinental Jeddah where he showed his performance exceeding the expectations of the management. He was given additional responsibilities to assist other properties and was again promoted as Joint IT Manager for Jeddah and Makkah hotels of IHG in 2005. To take additional responsibilities he was again promoted as Acting Area IT Manager and transferred back to InterContinental Riyadh in 2007 as In charge of Central and Eastern province of Saudi Arabia, which has 9 properties in operation and 3 under construction. His performance is over whelming and appreciated by all the General Managers of other properties. Based on the performance and dedication shown in performing his job he was given Best Performance Award in the entire region of Middle East and Africa in the year 2008.
Above and beyond the call of duty…
He is a person who always exceeds the expectations and performs to the core. He helped the management to reduce the cost of operation and improve the efficiency of our colleagues. He is basically a person who does not say no, very soft spoken, with a very good drive for results and time management skills, can be accessed at any time. He challenged and changed the way in which the other departments usethe printing and stationary and implemented the systems, which have stopped the usage of papers to a very good extent. He introduced the network fax software, which stopped the printing of all the incoming and outgoing faxes, e-Document and workflow to automate the application and request forms, passport and ID scanning system, which is used while checking in the guests at the reception. He effectively took part in the planet partners program of Hewlett Packard and coordinated with all our departments to collect the toner cartridges to send to HP for safe recycling. He conducted several training programs related to IT, which help them in making use of systems to reduce the manual work and also helps them in self-development. He deserves to win as he is having extensive knowledge about the hospitality industry and a vast experience on the systems used in it, a true professional, very hard working, ambitious, strategic and also possesses good innovative skills.
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Testimonials for Syed
“I personally believe that Mr. Syed Taha Mustafa of InterContinental Riyadh is the most favourable nominee to receive the Systems Manager of the year award for the Middle East Hotelier Awards 2012. Not only because of his years of experience and admirable work ethics. Rather because of how he manages to shoulder on his responsibilities in a very professional manner yet maintains such a warm and friendly attitude to anyone who drops by his office or passes by him in the corridor. It’s by his and his department’s prompt and swift technical support that we are able to run a smooth operation day-in and day-out. I hope that this nomination will earn him a spot as the Systems Manager of the Year, because he truly deserves it.” Anon.
“We have Software, Hardware, Malware and the Motherboard. These are the few technical terms that we could care less about. But to Mr. Syed Taha Mustafa, these words have greater meaning, a passion that brought him to where he is today, together with hard work and commitment ofcourse. I honestly believe that Mustafa has reached a stage in his career where he deserves the recognition of the Middle Eastern Hotel industry for his consistent and praiseworthy goodwill in providing us all the systems and technical support that our Hotel requires on a daily basis.” Anon.
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