Fadi Ismail, InterContinental Muscat
About Ismail
Fadi Ismail joined Intercontinental Muscat in February 2009. He was born in Beirut and graduated from Lebanese university achieving license of Finance and Banking in 2006. He worked as a casual staff in Banquets at the InterContinental Phoenicia Beirut 2007 and later in the Security Department in 2008. Fadi finally had the opportunity to pursue his real passion, a combination safety and risk awareness, when he became Fire, Life and Safety (FLS) Coordinator at InterContinental Muscat in 2009. To develop his skills, Fadi completed different IHG trainings on Corporate Responsibility, sponsored by both, the hotel and himself, and has completed all on-line trainings through IHG Merlin related to Risk Management. In 2010 Fadi was promoted as Risk Manager. Due to his hard work and with the aim of broaden his role, in 2012 Fadi was promoted as Risk and Hygiene Manager, and as so he has been in charge of implementing HACCP safety management system in the hotel.
Above and beyond the call of duty…
Fadi was in charge of the Monthly Quality Self Assessments and through it, he established a team of 5 colleagues, the team was checking the guest rooms on daily basis, 65 rooms per month to cover all the hotel rooms in 4 months, The team helped the hotel in reviewing the Brand standards and health of the guest rooms and do the needful maintenance and cleaning requirements. Fadi led and coordinated Race Around the World 2011 and 2012 supporting our partnership in the 2012 Olympics with more than 15 activities in 2011and 2012 reaching 7700 km which mean that the hotel participated in donating 7700 U.S. dollars to build shelter in a Storm (IHG program to help people by donating 1 US for each 1 Km). In addition, Fadi led and engaged all departments in different Corporate Social Responsibility activities such as but not limited to the following: Earth Hour 2011 – 2012 Responsible Business Week , which included beach cleaning, office spring cleaning and tree planting; Charity Boxes which consisted on collecting used items (Clothes, shoes, toys, books and donating it to for people in need (Sultanate of Oman); and driving Oman First Marathon in which more than 70 members of the community run for a better and healthier Oman. Finally, Fadi goes above the call of duty by being in charge of the sports committee in the hotel. Fadi dedicates his life to promote a greener life style, he is an example of self development and with his proactive, positive and flexible attitude, he engaged us to continuously address “green” issues that impact our hotel, as well as the community of Oman.
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Testimonial for Fadi
“Fadi conducted many training which helped in developing other colleagues, starting from Green Engage trainings that helped in motivating colleagues to recycle wastes and follow green best practices to safe both money and environment. In addition to Green Engage training Fadi conducted many Fire Life Safety Trainings, Health and Safety trainings, Food Safety Trainings, and Security awareness trainings. Fadi has driven the sports committee and sports events for the past 3 years. Talk about the teams, how many colleagues it engages and the satisfaction it gives him to drive this extra activities towards the improvement of the hotel staff in their off-duty hours, creating a well balance work/life environment.” Anon.
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Oct 17, 2012 , United Arab Emirates
A real leader and going straightforwardly to the point, dedicated & passionate person and leading team to success
Oct 15, 2012 , Oman
Fadi from Intercontinental Muscat has developed Staff action Green Engage Team and green policies, he focused in educating staff and leading to best green practices in saving energy consumption, not only staff but he also involved guests by conservation education programs (towel/sheet programs)....