Prabhat Shukla, Holiday inn Kuwait Downtown Prabhat Shukla, Holiday inn Kuwait Downtown


Prabhat Shukla, Holiday inn Kuwait Downtown

About Prabhat
Prabhat Shukla is founder and chairperson of Kuwait Housekeepers Group.
A Certified Hospitality Housekeeping Executive (CHHE) from American Hotel & Lodging Association (AHLA) - Post Graduate Diploma in Accommodation Operations & Management from Institute of Hotel Management, catering technology & applied nutrition. Gwalior (INDIA) ü Bachelors of Commerce from Christ Church Collage Kanpur (INDIA) - IHG – Holiday inn Downtown Kuwait Executive Housekeeper 19 Jan 2008 – Present - Al- Bustan Centre & Residence Dubai Asst. Executive Housekeeper Feb 12 2006 – Jan 10 2008 - IHG – Intercontinental; the Lalit Mumbai Asst. Manager Housekeeping Feb 18 2004 – 31 Jan 2006 - Hyatt – Hyatt Regency New Delhi Housekeeping Executive July 01 2003 – January 30 - Jaypee – Palace Hotel Agra HK supervisor –April 01 2002 – June 15 2003 Promoted as Housekeeping Supervisor Tr. HK Supervisor – April 01 2001 – March 31 2002 Promoted as Tr. Housekeeping Supervisor Housekeeping Asst. –April 01 2000 – 31 March 2001 Promoted as Housekeeping Assistant Jr. Housekeeping Assistant - December 1998 – 31 march 2000 ü As a leader of Kuwait Housekeepers Group assist fellow colleagues in their learning & development process shared the “ External Development Programme for Housekeeping Course” conducted by Housekeeping management Consulting firm Lycette & Associates in Dubai, which was attended by one colleague Housekeeper from Kuwait .Assisted fellow colleagues in enrolling Certified Hospitality Housekeeper Executive Course through AHLA.( American Hotel & Lodging Educational Institute) ü Course done were “working with difficult people & Revenue Management Essentials.

Above and beyond…
Founder & Chairperson of “Kuwait Housekeepers Group”(Founded on 20 Dec, 2010) Successfully organised quarterly HK meets in different properties. (Moven pick Al-Bidda; Safir hotel & residence fintas & Holiday inn downtown) - Successfully organised Second Housekeeping Olympics one of its kinds through his innovative ideas where more than 150 housekeepers from different leading hotels took part & awarded through his efforts to obtain 100% Sponsorship. - Organised Housekeeping Conclave for better understanding of Housekeeping procedures not only which make housekeepers work interesting but also make them confidant and help raise the bar of housekeeping standards, successfully managed to rope best speaker from industry & market. 80 colleagues from leading hotels were benefited from the same. - Organized FLASH MOB during IHG’s service week, where 26 colleagues from different sections of hotel participated & performed in hotel lobby. This was a great success & only hotel in Kuwait who had done something like this. - Co Championed Race around The World (part of IHG Sponsorship for London Olympics 2012) where actively organized events round the year, we are among First Holiday inn Hotel to won GOLD Medal in MEA. - Launched “ Help RIZVI” campaign in Hotel for room attendant who was suffering from savior Spondylitis & had to leave his job ,to assist him financially he managed to raise Sri Lankan rupees 100,000 ( in a weeks’ time). Ø Assisted by raising fund (he was among 13 individuals worldwide) for fellow Christoph Hoffmann Founder & Manager at hsk-knowledge.com to attend the PMA conference in Cambridge, 11 – 13 July 2012.( pay for the conference fee, accommodation and transport. the reason to help him was to assist in his learning process of fellow from same fraternity) - Assisted Human Resource Department in developing Staff Laundromat idea & its execution. This area is operated by Housekeeping team who work there after there working hrs. & able to get some extra incentives which is win –win situation for both parties. - Assist in Staff Accommodation cleaning schedules helping by getting them cleaned twice a week.

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Testimonials:
“Prabhat is self-driven person that strives to develop himself & his team on regular basis, very organized that always achieves his goals, projects in given time frame, never hesitant to take extra responsibilities in assisting his team, colleagues DH’s & myself in whatever he has been asked for.” - Krikor Kukeyan ,General Manager Holiday inn Kuwait downtown

“Prabhat is all the way...hands down the BEST and most EFFICIENT housekeeper I had even seen. Not only is he efficient and people oriented but his main strength is his Flexibility and Adaptability. Prabhat can create miracles out of his sheer willpower and determination. He believes in “making things happen - in the face of adversity “. His team adores him.....his colleagues approach him for problem resolution...and his bosses applaud him for his hard work and drive. Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses and some don't turn up at all...you Prabhat always "Turn up your sleeves!! – Tesey Thomas Asst. H.R Manager Holiday inn Kuwait Downtown

“Prabhat is very Savvy and Passionate in his field. He never runs out of innovative ideas and he is always someone you can rely on as Leader for new projects. He is one of the Key Drivers of the well-known Holiday Inn Downtown Kuwait - Clarizza Nireda H.R Coordinator Holiday inn Kuwait Downtown

“Mühldorfer / Germany took part at Horeca Kuwait for presenting finest bedding. Here I met Prabhat first time. Prabhat’s networking and mentoring skills are admired. Though I met him second time (during Horeca Kuwait where he inspired me to attend their First Housekeeping Conclave plus made sure I am staying in his property (Savvy) & during Conclave when he convinced me to be one of the sponsor for their Housekeeping Olympics). Persons who speak about him with affection and respect, as he has given them guidance and help to develop in their careers. He is very active in the Kuwait Housekeeping Managers circle and of great influence not only in his company but in general; same applies for his guest rooms which are crisp clean & fresh.
Eva-Maria Casagrande Managing Director GmbH & Co.KG at Mühldorfer GmbH & Co.KG

Prabhat is extremely dedicated and loyal to Holiday In, IHG and his colleagues and guests. With great eye for detail.( stayed few times in his property during my business trips, where I found him incredibly service driven and will always go the extra mile to ensure his guests are looked after. as a guest I found him helpful and attentive and extremely well mannered. as a supplier he is open and honest and efficient with the sales and ordering process. His commitment to the industry is excellent. The Housekeepers Olympics Kuwait 2011-12 was a well prepared and executed event. The team building activities were fantastic and fun to watch. His rapport with colleagues and suppliers alike is wonderful. I believe Prabhat is an asset to any 4* or 5* Hotel Management Team and he would make an excellent Ambassador for Housekeepers around the world.
Fiona Hall General Manager at SAPP Trading LLC worked during association with Diversified Dubai as sales Executive

Prabhat is a consummate professional who takes great pride in his department and the organization. He is quality driven and an exceptional mentor to those he works with. He also has a strong sales and customer service presence and is closely involved with the clients to insure their needs are anticipated and exceeded. Dhruv Nanda General Manager Intercare Kuwait & Qatar

 

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