Sardar Aurangzeb Goher, chief steward	, Crowne Plaza Hotel Bahrain Sardar Aurangzeb Goher, chief steward , Crowne Plaza Hotel Bahrain

Sardar Aurangzeb Goher, chief steward , Crowne Plaza Hotel Bahrain

About Sardar
Sardar Aurangzeb Goher started and molded his career for almost 22 years working in the Food and Beverage Stewarding Department. Through this journey, he has gathered knowledge, experience and expertise and has proven to be a very successful leader. Keeping himself well informed and up to date with the advances in technology and innovation, constantly proving and improving himself through seeking various opportunities, Sardar has is a truly deserved Hotelier. April 2010 to present Chief Steward Crowne Plaza Hotel Bahrain Intercontinental Hotels Group October 2000 to April 2010 Assistant Chief Steward Doha Intercontinental hotel Intercontinental Hotels Group March 1995 to July 1998 Senior Stewarding Supervisor Jeddah Intercontinental Hotels Group Intercontinental Hotels Group March 1993 to March 1995 Stewarding Supervisor Jeddah Intercontinental Hotels Group Intercontinental Hotels Group March 1992 to March 1993 Shiftleader Jeddah Intercontinental Hotels Group Intercontinental Hotels Group October 1989 to 1992 Worked as steward then promoted to the position of shift leader Makka Guest Palace Intercontinental Hotel

Above and beyond
In the month of February, Sardar volunteered to contribute to the Corporate Social Responsibility initiative take up to train the physically and mentally challenged local colleagues from a government organization in Bahrain. In order to support this initiative, Sardar devised a plan of simple tasks that the trainees could accomplish and feel proud about, keeping their shortcomings in picture. Sardar not just extends support to the NGOs of Bahrain , but lives what he believes is right by including a mentally challenged Bahraini colleague on the team and does a great job of guiding and coaching him in the right direction and helping to develop his skills to support his family. Besides that, Sardar never fails to participate in the blood donation campaigns organized by the Hotel and encourages his colleagues also to do the same by telling them of the benefits of the exercise. Sardar believes ‘All work and no play makes Jack a dull boy’ and lives up to defy this by actively leading and participating in the hotel activities such as the Race around the World, Marathon. Walk for hope (Cancer), Go for gold initiatives and cricket tournament. Sardar always helps the sports and activities committee to provide the equipments for Movie nights in the staff accommodation, Ramadan - Staff Iftar Party, Annual Staff Party, Celebration of all the National days and all the sport events. In fact Sardar is a multi-department colleague. Quite simply it means that he is seen around departments such as Banqueting, Kitchen and Housekeeping assisting his colleagues to do various tasks such as cleaning the new car park and the public area. Sardar also leads and runs the Recycling Project in the hotel by living up to each of its procedures and constantly reminding colleagues of the same. He is also an active member of the Green Engage Committee and is brimming with new ideas to implement in each of these meetings. Sardar also undertakes the cooperation of the HACCAP implementation program in the hotel and often volunteers to visit suppliers and vendors to keep the quality control checks in place.

Story continues below
Advertisement

Testimonials
Sardar is a great person to have with us Sardar has very positive attitude and is always receptive to feed back. He is a good team player and respects every one around him .Sardar is quite flexible when it comes to business priorities and changes them as per the need. Over all his performance is excellent. Chef Arif Kitchen department Crowne Plaza Hotel Bahrain

Mr. Sardar is loyal and honest person since he joined the hotel we learn lot of him on daily bases He tries his best to share his knowledge with the team and with other outlets he is the one to motivate us and show us the right direction to grow our selves.. He carefully chooses those who have the talent and inclination grow and nominates them for relevant trainings to build their careers... We can see this through the 3 colleagues whose transfers to the kitchen were supported by him and now he encourages more staff to undertake cross trainings. He promoted the staff from Shiftleader to supervisor and steward to Shiftleader by great coaching techniques Shofiul & Milan Stewarding supervisor Crowne Plaza Hotel Bahrain

When you look at Mr. Sardar and his department, you do not see a team reporting to a head; instead you see a team working together as colleagues. With just the appropriate level of direction required and extending complete support, Mr. Sardar has successfully managed to keep his team well above the satisfaction level of our employee engagement survey percentage. Heading a challenging team comprising colleagues who can converse only in regional languages and some who cannot understand, read or write the formal business language- English, Mr. Sardar, spends quality time in cascading all the required information to each and every member of his team and is consistently the first person in the hotel to submit all the requirements related to our performance management, audits and trainings. Then it is not a surprise that he is one of the few department who has been performing exceedingly well on the Quarterly Learning & Development Reviews and that when you say ‘Sardar’ to his team, there appears a reassuring smile on each and every member’s face, just to know that he is there for them. Sneha J. Samant Assistant Learning & Development Manager Crowne Plaza Hotel Bahrain
Coming from a HACCP Certified property from Doha, Mr. Sardar, portrays a very good example in dealing challenges in the food management system of the hotel. Adopting to a new environment and surrounding, toughly he managed to apply and share his knowledge with his colleagues. Past phase technology and state of the art equipment was never a hindrance for him to continue striving for the best in his department. He is a very action- oriented person and goals more development for all. Catherine Cruz Food Safety and Hygiene Officer Company of the testifier

Mr. Sardar he got strong initiative in supporting other team member in deferent departments and give full support even last minute request Mr. Sardar treats his team as one body and make sure they are all happy at work and make life balance to all of them Motivate his staff example he support 2 team member of his section to transfer to kitchen Sardar he is always there when the operation is busy staying till late helping us to get all equipments needed even last minute very humble to deal with operation team Example like big events ASRY PAX-1000, Bahrain University pax-850 and GPIC PAX 1000. He was helping us on clearance and managed the back area with his team and gives full support to bcc team in ordering the equipments and maintains the par stock Jawad Darwich Banquet Operation Manager Crowne Plaza Hotel Bahrain

Article continues on next page…