Tul Raj Pudal, stewarding Supervisor, Holiday Inn Kuwait  Tul Raj Pudal, stewarding Supervisor, Holiday Inn Kuwait

Tul Raj Pudal, stewarding Supervisor, Holiday Inn Kuwait

About Tul
Tul Raj Pudal joined the Nepalese Army when he was 21 years old and served 6 years in India before joining the hospitality industry. Growing up in Nepal, he wanted to become a doctor but due to growing financial responsibilities, he decided to find a job in the Middle East. He originally signed a contract as security guard as part of the pre-opening team of Holiday Inn Kuwait in 2005 but was assigned as steward upon his arrival. Through hard work and dedication he was promoted to Assistant Shift Leader in 2007, Shift Leader in 2008 and Supervisor in 2011. Tul is truly dedicated to his work and has not missed a day of work in the 7 years he has been at Holiday Inn Kuwait. His goal is to one day be in charge of the stewarding department.

Above and beyond…
As Stewarding Supervisor, Tul goes above and beyond one’s expectations. He never hesitates to assist another department when needed. One example that stands out is when the accommodation supervisor went on his annual leave. Tul showed great spirit and team work by replacing him while he was on leave in August 2011. Tul was responsible for the staff accommodation and took care of all the requirements including welcoming new joiners, maintaining the equipment and electronics in the recreation room as well as tending to the miscellaneous requests of the staff. During this time, Tul was also juggling certain tasks in his own department. Holiday Inn Kuwait suffered a tragedy in May 2012. One of our staff members, a steward from Nepal, took his own life in the middle of the night. Tul suffered a great personal loss as he had mentored this gentleman during his time at the hotel. Tul was involved in all aspects of the ordeal ranging from identifying the body to accompanying the body to the country of origin. The trip proved to be a stressful time as Tul was there to comfort the family and answer any questions they had regarding their loved one. In addition to his role as supervisor, Tul, as a garde-manger, is also responsible for receiving the fruits and vegetables on a daily basis, washing them and distributing them to the respective restaurants. This task takes 4 additional hours on a daily basis of which Tul has never complained about.

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Testimonials
"“Thank you Tul for spending an extra evening deep cleaning the entire Ayam Zaman kitchen with your team. You did a great job!” Fouad El Abiad, Lebanese Chef
“Tul is always there for you, never saying no. He continuously helps the HR department and supports the HR team in every request. He has especially been an extra help this past year with new joiners, supervising the accommodation and being there for us in our time of need.” Abdelrahman Habbouchi, HR and Training Manager
“Tul can complete any task with minimal supervision. He works alongside his staff and makes them feel as part of a team. He is not afraid of a challenge and is always taking on new responsibilities.” Mohan Kumar, Chief Steward
“I have worked with Tul for 3 years and although we work separate shifts, he is always there when I come to work every day. He does not leave until he gets the work done and never looks at the time while he is doing it. Seeing his dedication helps me when I am frustrated or upset about work.” Abdul Kader Naufar, Steward"