Diana Saxena, Bonnington Jumeirah Lakes Towers
About Diana
Diana Saxena joined our hotel team on 6th November 2009 as Assistant HR Manager. With more than 11 years of experience in various departments of the hotel. She had the required knowledge and understanding of each department. This helped her to take up the challenge to handle the pre-opening of a new hotel that had no brand name. When she had joined our team, there were approximately 60 colleagues on the payroll and the hotel was due to open in 6 months! With limited budget it was a mission impossible, but she managed the Grand opening with a smile. Her ideas were innovative and didn’t need much capital expenses like colleague referrals, open recruitment days, ads on facebook, Linked in and Dubizzle even! Today, we have 379 colleagues in the hotel. Having worked with hotels like Burj Al Arab, Madinat Jumeirah and Jumeirah HR Administration office, she had the background and the right trainings to back her up. She has been responsible for building the core management team, working on each individual's strengths and development needs and creating a balanced organization structure in the hotel. Open forums, weekly 1-1's with the team and department heads, GM lunch, Colleague committees, colleague of the month, incentive programs for the staff and management are few basis initiatives taken by her to motivate the staff and the management team. Impressed by her performance and zest for excellence, she was promoted as Human Resources and Quality Manager in February 2011.Diana has been fundamental in taking the company’s growth towards a remarkable level by aligning projects, individuals and team. She set up the HR, Training and Quality department.
Above and beyond…
Corporate social responsibility We are also very happy to share that as a part of our corporate social responsibility, Diana took the initiative to travel to Bangladesh on numerous occasions and tied up with certain schools in Bangladesh to develop our internship program. The aim of student’s internship is to learn the policies, systems and procedures in place for each department they work in. Bonnington internships are available within the following areas – Culinary; Housekeeping; Food &Beverage; Finance; Human Resources, Front Office. At the moment we have 18 Interns, from Bangladesh Bangladeshi students pursuing Hotel Management or Food & Beverage Management courses are required to complete an internship within 1 year. Hotel internships are temporary positions within Bonnington hotel that allow these to gain practical experience by working alongside with professionals. Students get the opportunity to apply the knowledge and skills they have gained in real-life situations. This hands-on experience will allow them to make more informed decisions about the career path that they will take following their graduation or completion of their course. Interns are also more likely to be offered a full-time position on graduation as they have had the chance to prove their abilities and adapt to the company standards and culture. So far 20 interns were hired on permanent positions . She has been very active in getting the support generated for people who are not as fortunate, countries that are going through some natural disaster. She always tries to inculcate the habit of sharing whether it was our little contribution to Japan in form of medicine, food and clothes or to help the victims of Philippine’ earthquake or Pakistan. Our colleagues found the way forward and contributed the best that they could to help.
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Testimonials
Diana is very humble and realistic, candidly she would say that we are not perfect but each day that we come to work we should think how can we make this day more productive and beautiful, bring cheer and spread smiles, make our hotel a happy place to work in! This is what our colleagues have to say about her: I had a pleasure to work with Diana and was impressed with the depth of knowledge she possesses. Diana Saxena is dedicated, reliable and service focused expert. Eager, careful and creative with boundless energy. She is probably one of the best Human Resources and Training manager I have come across and a great team player. July 24, 2012 Purnima (Director of Sales & Marketing at Bonnington Jumeirah Lakes Towers - Dubai ) worked directly with Diana at Bonnington Jumeirah Lakes Towers - Dubai
I am working with Diana for over 2 years and have been highly impressed with her work. Her knowledge in the hospitality domain is exceptionally good. Every time she has impressed me with the perfection with which she has completed the projects given to her. Perfectionist by nature, no task is impossible for her. She ensures that the entire team understands the importance of the project and drives towards excellence. Her ability to think outside the box to give the best results quickly surprises me. Her interpersonal skills make her an excellent HR professional. Always smiling and cheerful, colleagues relate to her instantly. As a manager, she is always there for her team. Diana has worked closely with all hotels’ teams on a number of occasions and has been instrumental in successfully completing projects. I have high hopes that she will be voted as HR person of the Year and wish her all the best. Sincerely Haya Arches Assistant Human Resources Manager
Diana has proven herself to be a team player with leadership skills. As an HR & Quality Manager, she discusses day to day operational issues as well as strategic topics. Diana has established a very close relation with all our Department Heads so they all consult her for all operational and HR issues. I feel she is a very dedicated team member. Sunil Haridas Sunil Haridas Purchasing & Materials Manager
Diana is a role model to all her colleagues and staff. She listen, cares and sacrifices herself on a daily bases for the wellbeing of the staff. She continuously improves the staff facilities, grooms the team members for future growth and success and overall offers a enjoyable work environment for each and everyone. Further to that her professional expertise are outstanding and well organized. She supports her HODs and other departments with structure, reforms if necessary and generic well organized support. She is analytic and critical in her recruitment and her suggested & hired candidates have all outstanding capabilities. Bernd Ziethen Assistant F&B Manager
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Oct 24, 2012 , Kuwait
Congrats Alena! A real DYNAMIC PERSON! She is very dedicated, determined & owner of a pleasant personality. Innovative ? that?s another word I would not miss for Alena... An excellent motivator and a true dedicated HR!
Oct 24, 2012 , Kuwait
Having worked with Alena i must commend her on her positive attitude and never say no philosophy. she is a bundle of energy and is always finding new avenues and ways of doing things better. she loves to think out of the box and also helps uplift the entire team with her vibrancy. Good Luck for F...