In what will surely go down as one of the most memorable Hotelier Middle East Awards nights in history, the evening's most anticipated award - the Hotel Team of the Year Award - was awarded to Media One Hotel in Dubai.
The team from Media One was presented this coveted award by sponsor Jeremy Vercoe, global account director, Catererglobal; having beaten off incredibly tough competition in this hotly-contested catagory.
Judges said the Media One team had submitted one of the most thorough nominations ever received — complete with a film starring practically every team member — testament to the team ethic behind the success of hotel.
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Other success stories include: double digit F&B growth in revenue and bottom line through team work of kitchen, service and bars; huge increase in all aspects of business leading to a record days of 100% occupancy; 53% increase in social media followers; launch of recognition programmes for repeat guests; an energy-saving four-month intensive LED light programme; refreshed structure and incentives for housekeeping; launch of internal awards for each department; and a record new year’s eve performance.
Commenting on the team's win, Media One Hotel general manager Mark Lee said: "We were very surprised to win. Being a successful team takes a lot of hard work and dedication, but they’re a very dedicated and motivated team therefore it makes my life very easy. We’ve got a great team of people who roll their sleeves up when necessary."
The teams from Madinat Jumeirah, Dubai and Atlantis The Palm, Dubai came in third and second place.
Nov 1, 2012 , Philippines
very well deserved... vibrant and different...