Motorga Heathcliff, Cavalli Club, Dubai Motorga Heathcliff, Cavalli Club, Dubai

Bar Manager of the Year

Overview
This category is strictly open to a manager of a bar — not a restaurant as well — in the Middle East. A successful bar manager should provide a personalised service to customers as well as motivating their bar staff. He/She should be aware of the entire outlet’s operation and progress, and if bar is based in a restaurant, must demonstrate ways he/she has contributed to a shared success.

Checkpoints

  • BM knows his/her regular customers, and with new customers, makes a conscious effort to strike up a rapport
  • BM is an inspiring leader that takes an interest in his/her staff development, offering training and helping to implement clear development plans
  • BM is focused on the venue’s success, demonstrably improving operations during their time there through the development of new menus, sourcing new products and adapting to trends as well as implementing cost-saving techniques
  • If the bar is part of a restaurant, BM has a strong awareness of the dining offering and ensures his/her team to do too
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What we're looking for...

  • “Abiding by the 'you cannot sell what you don’t know' rule, he implemented a weekly cross-training session between the bar team and kitchen team where each of the bar asscociates is closely involved in the food preparation process.”
  • “He knows the drinks menu off by heart and steps in when a member of staff is unable to assist the customer.”

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