The style and ambience the restaurant hopes to achieve should be considered when selecting tableware. The style and ambience the restaurant hopes to achieve should be considered when selecting tableware.

Q: WHAT ARE THE DIFFERENT DEMANDS FROM UPSCALE AND MID-RANGE RESTAURANTS?
Hamberger: The key demands are the same. Customers want products that offer the right characteristics for their operation. Sometimes a customer emphasises presentation over durability; another customer emphasises price over presentation.

Schoffel: Upscale restaurants focus more on the design and emotional aspects of tableware, whereas mid-range restaurants will focus more on functionality and logistical aspects.
Salgueiro: Upscale restaurants expect trendy tableware with a rich look. Expectations from mid-range restaurants are not that demanding. Lamprecht: Today, the demands from restaurants, whether upscale or mid-range, are very high.

The durability of tableware, reliable service and delivery capacity as well as cost effectiveness and flexibility are most important. Upscale restaurants and hotels more often demand a customised decor with their own name or logo.

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In general, there are mainly three different categories that we offer to all our customers: white and undecorated tableware, personalised items with a personal icon or the name of the chef or the restaurant, and standard designs that we developed for hotels and restaurants.

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