Winterhalter. Winterhalter.

Winterhalter

David Morris, regional director Middle East, explains why customers have peace of mind with Winterhalter

When was your company established?
Winterhalter was founded in 1947 by Karl Winterhalter in Germany. Today, Jürgen and Ralph Winterhalter, son and grandson of the founder, are in charge of the family enterprise. Winterhalter Middle East was established in 2006.

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How many people are employed by your company?
The company currently has more than a thousand employees around the world. A total of 37 sales offices and distribution partners in many further countries ensure a worldwide presence.

What is the company’s annual turnover?
Winterhalter is a global market leader in the warewashing industry, with sales in excess of 32,000 machines each year.

What is your company vision?
“We sell clean plates!”  We give our customers peace of mind with the reliability, top performance and lower operational costs of our machines to ensure they continue to deliver clean plates. 

What are your core products and services for the hospitality industry?
As a ware washing specialist, Winterhalter's portfolio of highly efficient machines ranges from small glass-washers and dishwashers up to multi-tank flight-type and rack conveyor machines. Winterhalter is a complete system solution provider for commercial dishwashers, detergent products, water treatment and accessories, as well as being acknowledged all over the world as a specialist in the field of glass-washing.  Our range of machines is designed to fulfil all of the requirements in a busy catering operation including glasses, plates, coffee cups, cutlery, pots pans and utensils.

What new products have you launched recently?
We are currently launching our new ‘PT’ (pass through) machine.  The innovation in its development achieves levels of speed, efficiency and performance never seen before. This is made possible with the most successful water filtration system, (100% four stage), controllable water pressure, (Variopower), from the wash arms and an intelligent energy management system that directs the power where it is needed, when it is needed. Other developments such as our Magnadrive and new heat exchanger (fitted as standard) ensure the least amount of energy is used during the wash cycle.

What other news is there from your company this year?
Winterhalter manufactures at three locations: in Meckenbeuren and Endingen(Germany) as well as in Rüthi (Switzerland). This year we completed the construction of our new, state-of-the-art headquarters incorporating new production lines, research and development facilities and test laboratories for our machines, and for the development of Winterhalter’s own formulae for detergents and rinse aids.

What is your best seller?
Before the recent release of the new PT, the leading innovator in the market was our UC (under counter) machine.  Nothing can match the brilliant results, energy efficiency and user friendliness of the UC.  In a very price driven market, such as the Middle East, we have found that our largest machines, the MTR’s, have proved to be our best sellers.

What do you offer hotels above and beyond expectation?
Winterhalter is the only ware washing manufacturer to have a team of engineers based in the Middle East to support dealers, training, installations and repairs.  Second only to the cooking production suite in a commercial kitchen we understand how important it is to keep a dishwasher running during service. Winterhalter ensures spare parts are made available locally to reduce waiting times. 

We also supply a range of water treatment units including softeners, demineralisation and reverse osmosis. The conditions and temperatures of water in the Middle East regions represent a particular challenge to high quality dish and glass washing. Our team of specialists have successfully become the first to achieve true ‘polish free’ glasses in Dubai using a combination of our machines, chemicals and water treatment.

Tel : +971 (0)67 447 401
Email :info@winterhalter.ae
Web : www.winterhalter.biz