Erwin Rachim, chief concierge, Sofitel Abu Dhabi Corniche
ABOUT ERWIN
Erwin Rachim started his concierge career in 2004 at a Dubai five-star hotel. He became a member of Les Clefs d’Or in 2010 and was elected Abu Dhabi coordinator for Les Clefs d’Or UAE. For the past three years he has co-ordinated Abu Dhabi clefs d’or members participation in the Terry Fox run for cancer awareness.
WHY WAS HE NOMINATED?
Erwin is a charismatic hotelier, dedicated to guest service, is an enthusiastic trainer with his team and colleagues, and is passionate and completely committed to Le Clefs d'Or. Achievements this year include a focus on increasing leisure guests through arranging shuttle services to Abu Dhabi’s tourism attractions, generating more revenue from the limousine service and representing the Sofitel brand at the Clefs d’Or international congress.
| Advertisement |
WHAT DID HIS TEAM SAY?
“Erwin is a very dedicated Head of Department, guest and detail oriented, always trying to do the extra mile service, from the heart. He is a good trainer, always concerned by his team. He is a real Ambassador for the Sofitel brand and an authentic Les Clefs d'Or Concierge representing all their values” Mayka Rodriguez – Director of Rooms Division – Sofitel
Please click through to next page to find out who else is shortlisted…
Search our database of more than 2,700 industry companies
Oct 22, 2013 , United Arab Emirates
It?s with great pleasure and joy to hear the news from one of my favorites that I ever met in my work life. It says he has been short listed to be one of nominees of Best concierge of the gulf region. A name of a humble and very talented person called Mekonnen Getachew(Mike). I don?t know where I...
Oct 21, 2013 , United Arab Emirates
Mike is really a great person with alot of skills.since i start working with him i loved concierge .He is very optimistic person and he always gives the people around him the energy to work and to be Hospitable.He has a wide knowledge and still he is searching and studying about concierge because...