Antonio Lobo, driver, Crowne Plaza Dubai
ABOUT LOBO
Antonio Lobo began his career at Taj Resort & Spa in Goa in 1982 before moving to Bahrain and then Dubai. He has held a Bahrain and UAE driving licence for the past 21 years.
WHY WAS HE NOMINATED?
Lobo minimizes the hotel’s regular transportation expenses for crew shuttles by more than 90% by initiating extra time over his regular duty timings. In order to stay alert in his job, he offered to do split shifts instead of straight hours. He is very sincere about his job and very helpful not only in his own department but also to others. Lobo is very knowledgeable about Dubai; he is a full concierge in the car for the passenger and coaches the new bell boys and doormen so that they can answer guest queries better.
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WHAT DID HIS TEAM SAY?
“I have known Antonio Lobo for nine years. During this time, I have found Antonio to be very hard working, sincere and willing to go the extra mile to ensure that our work is completed. Over these few years, every year when organizing the colleagues annual staff party, I work closely with him. Collecting vouchers from over 50 hotels in Dubai is no easy task, and Antonio has been my support in ensuring this is done perfectly.. We never get "no" for an answer from him. He is a pleasure to work with.” May Bhamburkar, PA to Regional General Manager – Crowne Plaza Dubai – Deira
WHAT DID HIS GUESTS SAY?
“I am a Captain for FedEx who regularly travels to Dubai and around the world. Recently I had a situation where a CrownE Plaza employee gave exemplary service and should be recognized. On the 8th of May I flew from Paris to Dubai. Due to a situation with my First Officer's paperwork, we had to remain at the airport an unplanned two and one half hours past our scheduled arrival. I phoned the Crowne Plaza to inform them of our delay, so the driver could return to the hotel if necessary. Instead driver Antonio Lobo did not leave us at the airport—he waited over two hours to pick us up and carry us to our layover hotel. Antonio Lobo is always courteous and helpful. He offers a smile and a handshake in any situation, and was extremely kind and professional about this delay. From traveling the globe, I recognize a responsible professional when I meet him and Antonio Lobo is one of the best. Please recognize him for his service and his leadership potential.” Thank You, David A. Anderson
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Oct 22, 2013 , United Arab Emirates
It?s with great pleasure and joy to hear the news from one of my favorites that I ever met in my work life. It says he has been short listed to be one of nominees of Best concierge of the gulf region. A name of a humble and very talented person called Mekonnen Getachew(Mike). I don?t know where I...
Oct 21, 2013 , United Arab Emirates
Mike is really a great person with alot of skills.since i start working with him i loved concierge .He is very optimistic person and he always gives the people around him the energy to work and to be Hospitable.He has a wide knowledge and still he is searching and studying about concierge because...