Kay Uwe Wolfel, director of operations, Ramada Plaza Jumeirah Beach Residence
ABOUT KAY
Kay Uwe Wolfel has been the director of operations at Ramada Plaza Jumeirah Beach Residence for a year now (since September 2012) and is mainly responsible for smooth operations and managing 227 housekeeping, engineering, food & beverage and security associates. In addition, Kay is responsible for the entire hotel’s operations in the absence of the General Manager.
WHY WAS HE NOMINATED?
Kay has been instrumental in actively managing the F&B function and increasing revenue at Ramada Plaza, which has resulted in Fogueira becoming one of the most popular Brazilian restaurants in the city. Under his leadership the hotel has also slashed energy and water consumption costs through measures such as replacing lights in public areas and installing water aerators on faucets.
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WHAT DID HIS TEAM SAY?
"Kay is the backbone of any operation – he works like a well-oiled German machine and is a great colleague I can count on. Where experience meets skills and no challenge is too big or impossible to overcome – this is where Kay is – the best Director Operations I ever had.” Michael Zager, GM and VP, Wyndham Managed Operations EMEA, Wyndham Hotel Group
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